February 2019
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS
OS Version 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 612141558
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug On the first day of the event, I successfully completed the first three tiers (all but the mythic tier) of the Forest Moon Assault Battles event. However, each of those three tiers only rewarded me with a single gear piece, and did not give me my Ewok shards or gear piece rewards. On the second day, I did the same exact thing, but correctly received my shards and gear. I am disappointed because I am working on starring and gearing up my Ewoks for C3PO, and now I missed out on those shards and gear.
Steps: How can we find the bug ourselves? I suppose try playing the event. I do not know if the problem would persist because it worked for me on the second day, just not the first.
Connection Type Wifi
Please select your region North America
Country United States
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS
OS Version 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 612141558
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug On the first day of the event, I successfully completed the first three tiers (all but the mythic tier) of the Forest Moon Assault Battles event. However, each of those three tiers only rewarded me with a single gear piece, and did not give me my Ewok shards or gear piece rewards. On the second day, I did the same exact thing, but correctly received my shards and gear. I am disappointed because I am working on starring and gearing up my Ewoks for C3PO, and now I missed out on those shards and gear.
Steps: How can we find the bug ourselves? I suppose try playing the event. I do not know if the problem would persist because it worked for me on the second day, just not the first.
Connection Type Wifi
Please select your region North America
Country United States
Solved! Go to Solution.
February 2019
Hi @Reedmont99,
We've checked your account and you received the following rewards for the Forest Moon event:
2/16/2019, 11:42 am GMT+0000
150000 Credits.
4 Logray shards.
2 Mk 6 Chiewab Hypo Syringe Salvage.
1 mod
2/16/2019, 11:39 am GMT+0000
200000 Credits.
5 Chief Chirpa shards.
3 Mk 6 Chiewab Hypo Syringe Salvage.
1 mod
2/16/2019, 11:34 am GMT+0000
250000 Credits.
5 Logray shards.
4 Mk 4 Chiewab Hypo Syringe Prototype Salvage.
1 mod
On the 17th you also received several Ewok shards, as you said yourself.
February 2019
Hi @Reedmont99,
We've checked your account and you received the following rewards for the Forest Moon event:
2/16/2019, 11:42 am GMT+0000
150000 Credits.
4 Logray shards.
2 Mk 6 Chiewab Hypo Syringe Salvage.
1 mod
2/16/2019, 11:39 am GMT+0000
200000 Credits.
5 Chief Chirpa shards.
3 Mk 6 Chiewab Hypo Syringe Salvage.
1 mod
2/16/2019, 11:34 am GMT+0000
250000 Credits.
5 Logray shards.
4 Mk 4 Chiewab Hypo Syringe Prototype Salvage.
1 mod
On the 17th you also received several Ewok shards, as you said yourself.
February 2019
Okay thank you. It must have been only a visual glitch.