Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidea RTX 2080 16gb RAM
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? jdiogo223
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. afronpires
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Not applicable
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to log in the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 20.11.2021 17.30
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can t log in to apex, it requires me to reset my password and after I have done it the game asks me to do it again, I can not even play the game.
What should be happening instead? It should be logging in automatically, because the credentials are correct
Steps: How can we find the bug ourselves? Don't know
Please fix my account so I can go back on playing. I had money put on the game, so it wouldn't be nice to lose the account
