Error code when trying to access hut

[Jepockn]

Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log into the game and try to access hut
What happens when the bug occurs? Error code appears
What do you expect to see? Main menu for hit
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hut
What time did you see the bug? (HH:MM AM/PM)
What is your time zone? PNT (MST) - GMT - 7:00
What is your gamertag/PSN ID? Jepockn
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

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Hut error

[EA_Aljo · Accepted solution]

Hello, @Jepockn.

This should be resolved by now. If it's not, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[EA_Aljo · Accepted solution]

Hello, @Jepockn.

This should be resolved by now. If it's not, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!