Error code then access denied when trying to enter ultimate team

[Rootflic]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Bizz18barth
Date/time issue occurred couple of days ago
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug When i press ultimate team or superstar KO its says access denied and i cant play my friend signs on the account and it lets him play is there something wrong with my PlayStation
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Im not sure
What happens when the bug occurs? Error code
What do you expect to see? .
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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i need help with error and access denied

[EA_Aljo · Accepted solution]

Hi there, @Rootflic 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @Rootflic 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!