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Error Code 0xd345ba5c23e13999-ffffffff 00000000-S

by MatthiasJones
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Error code:0x4ddd041c23e13999-ffffffff00000000

★ Novice

Product: Anthem
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Please select your region North America
Were you on an Expedition when the issue occurred? Yes
What type of Expedition were you on when the issue occurred? Freeplay
What was the name of the Mission / Contract / Stronghold you were on? I was fighting a Titan.
What was your chosen difficulty level? Normal
What Javelin were you using when the issue occurred? Ranger
What was your Expedition team makeup? Random Freelancers
Where did this issue occur? Please include menu name or in game location. I don't know.
When did this happen? (dd.mm.yy hh:mm) 18.03.19 11:45pm Mountain
Summarize your bug Game froze and restarted. The game hasn't run since and wont connect.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? You can find a video on Youtube. William Washington
What happens when the bug occurs? Freezing and not playing even after reinstalling.
What should be happening instead? Game should play normally.

Product: Anthem
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Please select your region South America
Were you on an Expedition when the issue occurred? Yes
What type of Expedition were you on when the issue occurred? Freeplay
What was the name of the Mission / Contract / Stronghold you were on? I don't know. Inwas fighting a Titan.
What was your chosen difficulty level? Normal
What Javelin were you using when the issue occurred? Ranger
What was your Expedition team makeup? Random Freelancers
Where did this issue occur? Please include menu name or in game location. I don't know.
When did this happen? (dd.mm.yy hh:mm) 18.03.19 11:45pm
Summarize your bug The game froze and restarted. It hasn't worked since even after a reinstallation.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? You can see a video of it on Youtube. William Washington, is the channel.
What happens when the bug occurs? Game freezes and is just not playing.
What should be happening instead? Game should be playing correctly.

Message 1 of 4 (241 Views)
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Re: Error code:0x4ddd041c23e13999-ffffffff00000000

★ Novice

I'm in North America not South America.

Message 2 of 4 (238 Views)
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Re: Error code:0x4ddd041c23e13999-ffffffff00000000

★ Novice
I'm having the same issue. I have found a temporary solution, but this is killing the game for me.


To get the game to work I have to power down the Xbox, then unplug it for at least 1 min (clears cache)
I also have to power cycle my router. Not sure why, but it seems to help.


I am having no connection issues in any other game so I know its not my internet. Also, this seems to fix the game for about an hour or so after which the game crashes and the error returns.

Message 3 of 4 (166 Views)
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Error Code 0xd345ba5c23e13999-ffffffff 00000000-S

★★ Newbie

I keep on getting this code after I complete a mission or a Fortress or Dungeon and of course I get put back to the stating screen of Anthem and never received my rewards and ExP. I even used my Elysium key for a Fortress or Dungeon, and now I don't have one and can't open another one, weird right?! It will save that part , but won't give me my Rewards and ExP.

Message 4 of 4 (154 Views)
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