Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version 12.1.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 817-198-882
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Result of grand arena match is not counted but I can't use my team anymore.
Steps: How can we find the bug ourselves? Check your logs.
Connection Type Wifi
Please select your region Europe
Country United Kingdom
I played the grand arena battle yesterday around 23:15 GMT. My strongest team against one of opponents top teams. After completion of the battle which I decisively won the game was stuck for minute or so and then I got a standard dialog "Bla bla bla Error code 2.0" and the only option to Restart the game. This wasn't standard client must be restarted or connection error.
After restart the status of the grand arena is - the opponent team is at full health, my team is marked as used and I cannot use it in this round anymore. I tried a very risky strategy which would be challenging to win even when I had all my teams, but this way I have no chance. It is the error, not the opponent who defeated me in this round. I'm very disappointed.
