Re: “Error Loading Pilot Data”

by ChaosPrimeZero
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Original Post

“Error Loading Pilot Data”

★★ Novice

Product: Anthem
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
Please select your region North America
Were you on an Expedition when the issue occurred? Yes
What type of Expedition were you on when the issue occurred? Stronghold
What was the name of the Mission / Contract / Stronghold you were on? Tyrant Mind
What was your chosen difficulty level? Grandmaster 3
What Javelin were you using when the issue occurred? Storm
What was your Expedition team makeup? Random Freelancers
Where did this issue occur? Please include menu name or in game location. loading screen
When did this happen? (dd.mm.yy hh:mm) 21.01.20 10:30
Summarize your bug The game loses connection to the EA Servers very frequently and also frequently drops gameplay at the beginning of the instance due to “Error Loading Pilot Data”
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Server strength or removal of content that is not in use like messages. We never check our inboxes.
What happens when the bug occurs? Kicks me back tot the main menu.
What should be happening instead? Loading the game.

It will also randomly disconnect while i am in a loading screen. “Error Loading Pilot Data” 

Message 1 of 7 (794 Views)

Re: “Error Loading Pilot Data”

@DeadlyRy19you're sure it's not related to the update ?.... have you done the repair after it ?

_____________________________________________________

- Carpe diem and enjoy your game -


    Just a normal gamer trying to help – not working for EA




Message 2 of 7 (740 Views)

Re: “Error Loading Pilot Data”

[ Edited ]
★★★★ Pro

@DeadlyRy19 Do you have all the proper ports open on your router? Also, have seen some folks report that changing the DNS on their console helped.

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Scroll down to 'Try a different Domain Name System (DNS)'

Good luck.

Message 3 of 7 (726 Views)

Re: “Error Loading Pilot Data”

★★★ Apprentice

This is due to your internet. 

 

I say this with somwhat confidence as im experiencing exactly what you are. However with my untill my ISP messed up my line, i never disconnected. Now im on a 5mb download and a 1mb upload, i rubber band, dc, ble screen all the time. Oncemy net is resolved in a few days and reverted to the way it was, i suspect that this will all stop as it was as siad at the start never an issue. I am in the UK however i play with people from NA, Qatar and Europe and they have zero problems. So im 99% sure its down to your interenet or router. 

Message 4 of 7 (699 Views)

Re: “Error Loading Pilot Data”

★★★ Newbie
@Valhalla-strider How the hell do you repair on ps4? Lol having same issue
Message 5 of 7 (689 Views)

Re: “Error Loading Pilot Data”

★★★★ Pro
@condiff23 Not sure the 'repair' workaround is applicable to PS4, since it was an Origin install issue.

You can try changing your DNS as I noted earlier. However, my pilot data errors went away when I switched from WiFi to hard-wired ethernet.
Message 6 of 7 (674 Views)

Re: “Error Loading Pilot Data”

@condiff23  sorry but I'm on PC ... You should follow @ChaosPrimeZero and @ChiraaKitteh  advise they seem to know more about PS4

_____________________________________________________

- Carpe diem and enjoy your game -


    Just a normal gamer trying to help – not working for EA




Message 7 of 7 (663 Views)