Error Code 123:1034405/ LE: situation_shifts

by xwhizper2mex
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Original Post

Error Code 123:1034405/ LE: situation_shifts

[ Edited ]
★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.294.1020
What expansions, game packs, and stuff packs do you have installed? Perfect Patio Stuff, Pastel Pop Kit, Parenthood, Paranormal Stuff, Outdoor Retreat, Nifty Knitting Stuff, My First Pet Stuff, Movie Hangout Stuff, Moschino Stuff, Courtyard Oasis Kit, Moonlight Chic Kit, Modern Menswear Kit, Modern Luxe Kit, Simtimates Collection Kit, Luxury Party Stuff, Little Campers Kit, Laundry Day Stuff, Kids Room Stuff, Jungle Adventure, Journey to Batuu, Island Living, Horse Ranch, Home Chef Hustle, Holiday Celebration, High School Years, Growing Together, Greenhouse Haven Kit, Get Together, Get To Work, Get Famous, Fitness Stuff, First Fits Kit, Fashion Street Kit, Everday Clutter Kit, Eco Lifestyle, Dream Home Decorator, Discover University, Dine Out, Desert Luxe Kit, Decor to the Max Kit, Country Kitchen Kit, Cottage Living, Cool Kitchen Stuff, City Living, Cats and Dogs, Carnaval Street Wear Kit, Bust the Dust, Industrial Loft Kit, Bowling Night Stuff, Book Nook Kit, Blooming Rooms Kit, Bathroom Clutter Kit, Basement Treasures Kit, Backyard Stuff, Werewolves, My Wedding Stories, Grunge Revival Kit, Vintage Glamour Stuff, Vampires, Toddler Stuff, Tiny Living, Throwback Fit Kit, Strangerville, Spooky Stuff, Spa Day, Incheon Arrivals Kit, Snow Escape, Seasons, Romantic Garden Stuff, Realm of Magic, Poolside Splash Kit, Bonus Content, Life of the Party Digital Content, Up All Night Digital Content, Gnome on the Go Digital Content, Outdoor Playtime Digital Content, Rockin' Rancher Digital Content
Steps: How can we find the bug ourselves? The bug appears when you turn on the game, after the initial loading screen, when you click on "Resume Game" it will take you to the worlds page. Sometimes the error message will appear immediately, other times it will happen when you click into the world of your current game and then click into the household the error message will appear.
What happens when the bug occurs? An error message appears that says: "The game failed to load. Error Code: 123:1034405:df7e76d8. It is recommended that you relaunch the game." Upon relaunching the code still appears and I cannot play the game.
What do you expect to see? I expect to be able to play the game.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It occurred after the most recent update which I downloaded on 11/02/2024

An error message appears that says: "The game failed to load. Error Code: 123:1034405:df7e76d8. It is recommended that you relaunch the game."

Upon relaunching the code still appears and I cannot play the game.

 

Edit By Crinrict: Adjusted Title

Message 1 of 16 (2,450 Views)

Re: Sims 4 Error Code 123:1034405:df7e76d8 upon launching

Hero
@xwhizper2mex

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please upload them to a new post in this thread.

Please either create a .rar file to upload or copy/paste the content into your post.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 16 (2,438 Views)

Re: Sims 4 Error Code 123:1034405:df7e76d8 upon launching

[ Edited ]
★★★★★ Newbie

@crinrict I did it and when I restart the game, I still have the error and a new LastException file is created :

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>d1e331df9cb0a47e67267cea</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-11-02 20:27:05</createtime><buildsignature>Local.Unknown.Unknown.1.110.294.1020-1.300.000.195.Release</buildsignature><categoryid>situation_shifts.py:580</categoryid><desyncid>d1e331df9cb0a47e67267cea</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: object of type 'SituationShifts' has no len() (TypeError: object of type 'SituationShifts' has no len())&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1705, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 344, in _select_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 986, in load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_zone_director.py", line 178, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 74, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\venues\object_based_situation_zone_director.py", line 274, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 135, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_shifts.py", line 580, in load_situation_shifts&#13;&#10;TypeError: object of type 'SituationShifts' has no len()rtim=0&#13;&#10;Client Session Time: 8.18&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,329,0,5842&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) Graphics 31.0.12044.47003, GUID: 906D0B35-4A31-11ED-9F17-806E6F6E6963&#13; &#10;</desyncdata></report>
</root>

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Message 3 of 16 (2,406 Views)

Re: Sims 4 Error Code 123:1034405:df7e76d8 upon launching

[ Edited ]
Hero

@bastlepr Is it always the same lot ? Is there any celebrity meetup or something along these lines going on ?

 

Do you have the exact same number or a different one ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 16 (2,396 Views)

Re: Sims 4 Error Code 123:1034405:df7e76d8 upon launching

[ Edited ]
★★★ Newbie

@crinrict  - Thank you for your help! When I restarted, this is the "Last Exception" I receive:

 

 

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>35d53cfe54e9efe067269478</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-11-02 17:09:19</createtime><buildsignature>Local.Unknown.Unknown.1.110.294.1020-1.300.000.195.Release</buildsignature><categoryid>situation_shifts.py:580</categoryid><desyncid>35d53cfe54e9efe067269478</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: object of type 'SituationShifts' has no len() (TypeError: object of type 'SituationShifts' has no len())&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1705, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 344, in _select_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 986, in load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_zone_director.py", line 178, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 74, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\venues\object_based_situation_zone_director.py", line 274, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\venues\scheduling_zone_director.py", line 135, in _load_custom_zone_director&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_shifts.py", line 580, in load_situation_shifts&#13;&#10;TypeError: object of type 'SituationShifts' has no len()rtim=0&#13;&#10;Client Session Time: 40.21&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,329,0,5842&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 750 Ti 32.0.15.6094, GUID: 1B597F29-F949-11EA-AA6B-D87B8C4681EA&#13; &#10;</desyncdata></report>
</root>

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Message 5 of 16 (2,363 Views)

Re: Sims 4 Error Code 123:1034405:df7e76d8 upon launching

Hero
@xwhizper2mex Looks the same as bastlepr so same questions.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 16 (2,336 Views)

Re: Sims 4 Error Code 123:1034405:df7e76d8 upon launching

★★★ Newbie

@crinrict @bastlepr So instead of clicking "Resume" on my game, I clicked "Load Game" and chose another save file. That had no problem. So I went back and tried to load the original game that gave me the error, but I couldn't do it. So instead I chose a different household to play but in the same save file. That worked and I played that household for maybe 30 seconds. I then went to "Manage Worlds" and went back to the original problem household and it worked. I restarted the game and now the household works just fine. 

Message 7 of 16 (2,329 Views)

Re: Sims 4 Error Code 123:1034405:df7e76d8 upon launching

Hero
@xwhizper2mex Glad that worked for you.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 16 (2,291 Views)

Game fail to load error code 123:1034405:7alec4e4

★★★ Newbie

Hi Sim lovers. I’m still getting the error and it’s forcing me to reload every time when I want to play the household I created. But if I go to one of the households that comes with the game it lets me play it through. I don’t really understand the whole mod thing and I don’t think I’ve ever tried one. Just some of the cheats and placing buildings that other gamers have created. I’m trying to finish my Reaper challenge but the same thing keeps happening and I’m getting extra frustrated. Any suggestions?

Message 9 of 16 (1,941 Views)

Re: Game fail to load error code 123:1034405:7alec4e4

Hero
@mrzprizz I merged your post with another on the same error code.

Could you also check if you have a file called LastExceptions in your documents folder.

If so, open it in a text editor, copy the text and paste it in a post here.

To make sure, the exception is current, delete all the ones you currently have, go in the game and trigger the error, then check if a new file is created.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 16 (1,907 Views)