Re: Campaign reward bug

by R1cardao
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Original Post

Re: Error code 2495

★★ Pro

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Hey, guys, some of you know, and some of you don't. I'm trying to get everyone to be in one thread as there are at least 15 threads dealing with this same topic. If you could please post information on the link below and also read through the posts. There is also a video in the post by me TheRogueSquirrel on page 26.

https://answers.ea.com/t5/Bug-Reports/Duplicates-Still-DONT-give-back-CREDITS/td-p/6484674/page/26

Message 30 of 212 (2,476 Views)

Re: Error code 2495

★★★ Newbie

Just fixed it!Go to settings in Origin App.Then on Application settings then put Origin In-game ON and thats it

Message 31 of 212 (2,363 Views)

Re: Error 2495 after completing A Tremendous Service

★★★ Newbie

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug I have the same issue (see the files)
What is your gamertag/PSN ID/EA Account name? Fear4D
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/28/2019
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Main menu
What is your time zone? Near Stuttgart
Steps: How can we find the bug ourselves? No idea
What happens when the bug occurs? The following message: "Sorry, we couldn’t grant you your reward. Please try again or check your inventory for new items. Error: 2,495"
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number

Message 33 of 212 (4,815 Views)

Re: Error code 2495

★★★★★ Newbie

If I log in to my battlefront account when I click me to will my problem (error code 2495)

Get fixed

Message 34 of 212 (4,803 Views)

Error 2495 after compltele COMPLETE UR TRAINING

★★★ Novice

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Error 2495 after compltele *COMPLETE UR TRAINING*
What is your gamertag/PSN ID/EA Account name? vvvjust
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Arcade Mode
What is your time zone?
Steps: How can we find the bug ourselves? play
What happens when the bug occurs? error
What do you expect to see? fix error
Please select your region Europe
AMD or Nvidia Model Number GTX1070

Error 2495 after compltele *COMPLETE UR TRAINING*

Message 35 of 212 (4,328 Views)

A New Problem With Milestones! Error 2.495

[ Edited ]
★★★★★ Apprentice

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug After the new patch, I did the last mission of the campaign mode that I had not done yet. And now we have one more bug with the milestones besides Offensive Formation. And every time I come into the game the bug message pops up
What is your gamertag/PSN ID/EA Account name?
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/02/2019
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Campaign
What is your time zone? AGT (BET) - GMT - 3:00
Steps: How can we find the bug ourselves? Milestones. Look my pics !!!
What happens when the bug occurs? The milestone not completed.
What do you expect to see? I want to see it fixed.
Please select your region South America
AMD or Nvidia Model Number

After the new patch, I did the last mission of the campaign mode that I had not done yet. And now we have one more bug with the milestones besides Offensive Formation. And every time I come into the game the bug message pops up

 

 

Fix it EA and Offensive Formation too. I want my 100%

Message 36 of 212 (4,561 Views)

Campaign reward bug, Error Code 2495

[ Edited ]
★ Apprentice

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? In-Game Store & Crates
Summarize your bug I recently decided after almost 2 years that I would do the campaign, but unfortunately I have ran into this really annoying bug. Since crates have been removed from the game, I am unable to get the rewards (which I dont care about), so every time time I go back to the main menu, this message pops up saying "Sorry, we coudn't grant your reward. Please try again or check your inventory for new items. Error code 2,495" Also, the game keeps showing a yellow shape (to indicate I have finished the challenge) in the campaign section, but wont go away.
What is your gamertag/PSN ID/EA Account name? lmaotoby
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/6/19
What time did you see the bug? (HH:MM AM/PM) Somewhere between 3PM-6PM
In what game mode did the bug occur? Campaign
What is your time zone? PST - GMT - 8:00
Steps: How can we find the bug ourselves? Playing the campaign and finishing missions that give you crate rewards.
What happens when the bug occurs? Error pop-up message occurs constantly
What do you expect to see? For this bug to be fixed.
Please select your region North America
AMD or Nvidia Model Number GTX 1070

Here is the picture of the bug

Message 37 of 212 (4,595 Views)

Re: Campaign reward bug

★★★★★ Apprentice

Exactly the same for me! Fix it EA

Message 38 of 212 (4,571 Views)

Re: Campaign reward bug

★ Apprentice

UPDATE: Occasionally this bug will cause me to get pulled out of a game and back to main screen. It will then spam me with "Rewards Unlocked" and error code message

Message 39 of 212 (4,552 Views)

Re: A New Problem With Milestones! Error 2.495

[ Edited ]
★★★★★ Expert

 Hey @R1cardao ,

 

This issue with milestones is actually yet another day 1 BUG never solved. We used to have a pinned thread of this issue since Day 1 until recently, but for unknown reasons EA_Staff decided it was solved and locked that. Now we have a barrage of milestone BUG threads.

 

There are many suggestions for how to fix it on our own, but none are 100% reliable, and there are many different ones. But the best advice is to keep playing the game that usually something will eventually fix the issue. But there are some notorious cases that have been bugged for a very long time and didn't fix themselves yet.

Message 40 of 212 (4,390 Views)