March 2020 - last edited March 2020 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Italiano
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.61.15.1020
What expansions, game packs, and stuff packs do you have installed? All except for: Outdoor Retreat, Toddler Stuff, Moschino Stuff, Realm of Magic, Spooky Stuff, Tiny Houses.
Steps: How can we find the bug ourselves? Do not have idea.
What happens when the bug occurs? I can't load a family due to the error 132:c
What do you expect to see? To find the solution (maybe the "culprit" cc piece?)
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Ok, nth problem while trying to load a family. I get the error 132:c7390292:119dcfd9. This is the first time I see this error and I really don't know what to think. Yes, maybe it's because of an outdated piece of cc/mod but it's strange, since lately I've been using S4S and looking for updates from the official creators and I've been using the same content during the last months (except for some new ones I've already tested tough).
I'm also attaching the LE coming with this nth issue.
Thank you in advance for your time.
March 2020
I have just searched this error up and it's showing errors for world of Warcraft only but it does say that it's caused by out of date add one corrupted files incompatible drivers or hardware issues.
March 2020
March 2020
It could be both try updating your driver's first and see if it still happens if it does then it means that your some if not all your cc is corrupted try scanning for any viruses as well.
March 2020
March 2020 - last edited March 2020
Hi @Gaarel
moving this to tech
As you are using mod/cc, the first step is to test without them. Errors like this are often caused by mods/c
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Put back only your save game and try again. If it still works, you can start putting the rest of the stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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