Re: Equipping mod crashes game

by EA_Andy
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Original Post

Equipping mod crashes game

★★★ Newbie
I purchased two defense mods with speed primary at the same time from the mod store for 2.5m each. 1 works and equips fine but the other will not let me upgrade or equip it. Therefore I'm now out 2.5m of credits.
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Re: Equipping mod crashes game

Community Manager (retired)

Hey @

 

It looks as though this is a bug and has already been flagged to the SWGOH team here.

 

You can speak with one of our game advisers to see if there's anything they can do about the credits but I can't promise they'll be able to return them.

 

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Thanks,

 

- Andy -

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