Engine Error

by yurif06
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Original Post

Accepted Solution

Engine Error

★★★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce MX110
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? yurif06
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. No
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? No
Which Legends were your squad mates using (if applicable)? No
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. No
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Walking without shooting or using abilities
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 10-3-2021 15:30 GMT+8
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Popping error message when play both in match and firing range. I cannot continue to play game that I have to close the game. It never happens when I update the game before until this caustic town takeover event. Even I use game repair in steam, this problem still exists.
What should be happening instead? Play the game without popping error message
Steps: How can we find the bug ourselves? Download the new patch and “Caustic Town Takeover”

This error message will pop out when in a match or firing range. It interrupts the match and have to close the game. 

Message 1 of 3 (346 Views)

Accepted Solution

Re: Engine Error

Community Manager

@yurif06 

 

The repair process in both Origin and Steam can sometimes take multiple runs to fully fix the issue.

 

Run the Repair/Verify Integrity a couple more times.

 

If the issue remains, uninstall/reinstall may be required.

 

Thanks.

barry.png

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Message 2 of 3 (324 Views)

All Replies

Re: Engine Error

Community Manager

@yurif06 

 

The repair process in both Origin and Steam can sometimes take multiple runs to fully fix the issue.

 

Run the Repair/Verify Integrity a couple more times.

 

If the issue remains, uninstall/reinstall may be required.

 

Thanks.

barry.png
Message 2 of 3 (325 Views)

Re: Engine Error

★★★★★ Newbie
@EA_Barry Thank you . The problem was solved.
Message 3 of 3 (300 Views)