Engine Error: CreateShaderResourceView failed...

by Dango39
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Original Post

Engine Error: CreateShaderResourceView failed...

★ Apprentice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX2060
Enter RAM memory size in GB 6 GPU, 8 System
What is your gamertag/PSN ID/EA Account name? Dango39
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Thunderdome
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Sliding into a wall
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10+
When did this happen? (dd.mm.yy hh:mm) 09.02.19 01:26 EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game froze with the following error message: Engine Error CreateShaderResourseView failed in Gfx_TextureAsset_ResizeAndCopy on '(no debug name)' with HRESULT 0x887a0005
What should be happening instead? Game should not crash
Steps: How can we find the bug ourselves? Slide into rock wall at Thunderdome

Nvidia Game Ready Driver 418.81 (Latest as of 2/9/2019)

The CPU is underpowered for the RTX 2060.

 

My squadmates left the match soon after they died before I could recall them, so I was wondering alone in Thunderdome. I slide into a rock face and seemed to have clipped slightly through it before the game crashed.

 

I have experienced other crashes after game freezes, but only one instance of the error message occurred:

 

Engine Error

 

CreateShaderResourseView failed in Gfx_TextureAsset_ResizeAndCopy on '(no debug name)' with HRESULT 0x887a0005

Message 1 of 5 (6,515 Views)

Re: Engine Error: CreateShaderResourceView failed...

★ Apprentice

Crash and error message occurred again. I jumped from a platform and landed right as the game crashed at Artillery playing as Lifeline.

Message 2 of 5 (6,485 Views)

Re: Engine Error: CreateShaderResourceView failed...

★★★ Newbie

same for me ! 

Message 3 of 5 (6,481 Views)

Re: Engine Error: CreateShaderResourceView failed...

★ Apprentice

Reverting NVIDIA drivers to 417.71 seems to have fixed the issue for me. The new drivers are not compatible.

 

Right click on the Windows start menu logo

Select Device Manager

Double click on the NVIDIA GeForce driver

Under the Driver tab, click "Roll Back Driver"

Message 4 of 5 (6,460 Views)

Re: Engine Error: CreateShaderResourceView failed...

★★★ Newbie

i dont have nvidia but my intel is not working what should i do?

 

Message 5 of 5 (4,619 Views)