Re: Engine Error (23.316) unknown file version (paks\win64\pc_all.opt.starpak) m

by EA_Barry
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Engine Error (23.316) unknown file version (paks\win64\pc_all.opt.starpak) msg

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Ge force GTX 1050
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Taffyapplez10
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in the part where u open apex legends
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was trying to open apex legends
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 6/24/20 1:15 pdt
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When I open Apex Legends I get this message that says engine error and then my game closes on it own and this happen every time I open Apex Legends.
What should be happening instead? Not getting this message when i open apex legends
Steps: How can we find the bug ourselves? Open Apex Legends

pls fix this

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Accepted Solution

Re: Engine Error (23.316) unknown file version (paks\win64\pc_all.opt.starpak) m

Community Manager

@taffyapplezz10 

 

Right clicking the game in Origin and then choosing Repair should fix this for you, thanks.

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Re: Engine Error (23.316) unknown file version (paks\win64\pc_all.opt.starpak) m

Community Manager

@taffyapplezz10 

 

Right clicking the game in Origin and then choosing Repair should fix this for you, thanks.

barry.png
Message 2 of 2 (804 Views)