Eco Workshop Upgrade Pack #5

[tomtenfarm]

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air (3rd generation)
OS Version 13.5.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I just finished Eco Workshop Stage 5 part 1 and the Eco Workshop Upgrade Pack #5 should have appeared but hasn't. I'm anxious to upgrade to get my 4th crafting slot and the Luxurious Bubble Bar!
What do you expect to see? An option to purchase Eco Workshop Upgrade Pack #5
Connection Type Wifi
Please select your region North America
Country USA

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I would really like to give you money! Please help

[rnzesaompl · Accepted solution]

FINALLY!! Today I got to purchase the level 5 upgrade pack!!👍👍👍 It kicked in 7 days after I upgraded to level 5 of the Eco workshop and I had further upgraded to level 3 of level 5 (hope that makes sense!). Don’t know if it was a glitch or just had to wait but I have now got it so hopefully everyone else who has had the same problem has either had it resolved or will get it shortly,

Now I’m just waiting on the new upgrade, Renovate your space, which is due today!!

[SalixCat]

@tomtenfarm Have the Starter Pack and Upgrade Packs #1 - 4 appeared on your game shop?
I'm still on Stage 4 and I noticed the Upgrade pack #4 was a bit delayed, but I got it after some hours.

[tomtenfarm]

I have been able to purchase the previous packs - Starter to #4 - and they came up almost immediately.  It's been two days since I finished Part 1 of Stage 5.  I don't want to finish Part 2 until this is resolved.  

[SalixCat]

@tomtenfarm Hi!
I asked the team about this. They've said that if you've reached the level you should see the pack eventually, it doesn't stop triggering once you've passed the gated level, in this case Stage 5 level 1.

If it's not appearing it would be due to some other issue. I upgraded my workshop to Stage 5 Level 2 last evening, around 12 hours ago. I am waiting for the offer to appear.

[tomtenfarm]

Thanks SalixCat!  I'll keep playing and see what happens.

[tomtenfarm]

The pack still has not shown up.  Please help.

[SalixCat]

@tomtenfarm I am still waiting for the same pack as well. Starter pack and Upgrade packs 2, 3 and 4 have resurfaced but I still don't get Upgrade 5.
The only one I have purchased is Upgrade 1, so I don't expect it to reappear.
I'll ask again about this issue.

[rnzesaompl]

Same thing has happened to me! I’m now on stage 5 level 1, where is should apparently trigger this upgrade pack. I got upgrade packs 1-4, which came up straight away when they were supposed to and I have purchased them all, now been waiting around 4 days so far for pack 5 to come up! So frustrating! Anyone had any joy yet? 

[rnzesaompl · Accepted solution]

FINALLY!! Today I got to purchase the level 5 upgrade pack!!👍👍👍 It kicked in 7 days after I upgraded to level 5 of the Eco workshop and I had further upgraded to level 3 of level 5 (hope that makes sense!). Don’t know if it was a glitch or just had to wait but I have now got it so hopefully everyone else who has had the same problem has either had it resolved or will get it shortly,

Now I’m just waiting on the new upgrade, Renovate your space, which is due today!!

[SalixCat]

@rnzesaompl That's very good news! 🥳
I believe you mean Stage 5 level 3. Am I right? 😉