Easy Anti-Cheat caused Blue Screen of Death
by KindredPhantomOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? KindredPhantom
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/a
Which Legend were you playing (if applicable)? N/a
Which Legends were your squad mates using (if applicable)? N/a
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Launching the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 09/04/19
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Windows Blue Screens
What should be happening instead? Windows should not Blue Screen
Steps: How can we find the bug ourselves? Launch Apex Legends Get Blue Screened
Easy Anti-Cheat caused my PC to Blue Screen when I attempted to launch Apex Legends. This does happen occasionally but has not happened for a couple of weeks, until today that is.
Here is a link to the crash dump as I cannot attach the file to the report due to it being a "Unsupported Extension Type". https://www.dropbox.com/s/ektfcj3zohcfhz1/040619-9062-01.dmp?dl=0
Hey there.
Since this is a pretty old thread that hasn't had an update in quite some time, I'm going to go ahead and lock it to prevent further necro-posting.
If you need some help with an issue like this please create a new thread, and we'll take a look. Thanks!
/Kent
