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Re: EOd rewards not populating after patch

by EA_HighCommand
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Accepted Solution

EOd rewards not populating after patch

★★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? cant get my eod rewards after new patch
OS Version latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 977453343
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug after yesterday where they combined LS and DS quest rewards, i didnt get my EOD rewards. I SHRUGGED it off the first day, but today same result.
Steps: How can we find the bug ourselves? fix reward system, and give me compensation
Connection Type Mobile
Please select your region North America
Country United States

need my eod rewards

Message 1 of 4 (116 Views)

Accepted Solution
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Re: EOd rewards not populating after patch

EA Live QV Team

Hi @CerealDefect and sorry about that.

 

A fresh reinstall of the game should fix that issue (please make sure you have your game linked to iOS GameCenter/GooglePlay).

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Message 4 of 4 (88 Views)

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Re: EOd rewards not populating after patch

★★★★ Newbie

Received an in-game help call.

 

Help did not come. He only offered to have a supervisor call back within 1hour to 24hours.

 

thanks i guess ;;/

Message 2 of 4 (105 Views)

Re: EOd rewards not populating after patch

★★★★ Newbie

also, he said i was SOL on any rewards i was missing despite my request for log view

 

Message 3 of 4 (104 Views)
Highlighted

Re: EOd rewards not populating after patch

EA Live QV Team

Hi @CerealDefect and sorry about that.

 

A fresh reinstall of the game should fix that issue (please make sure you have your game linked to iOS GameCenter/GooglePlay).

Message 4 of 4 (89 Views)

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