EA account disabled with no reason.

by HyperPiper2
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EA account disabled with no reason.

★★★ Newbie

Literally had my whole Ea account disabled, and i have suspicions it had something to do with GeForce Now. A week later using it though, i hit platinum in arenas and I'm celebrating with my friends about my first platinum, and then BOOM. Outa no where i get a ban ( basically couldn't access my Ea account). Coincidence? i think not, however what really made no sense was that my whole EA + Origin account was disabled / banned. I wasn't just banned from one game, oh no, i was banned from my entire account. Had to go through my ban history to even attempt to log in, and my first instinct was to check my emails. You'd think i would get at least 1 email from Ea, but i found nothing. Nothing in spam or any category, i checked blocked emails but i had no blocked emails. when i did dispute this damned ban, my disputes were declined with no reply. Not a single word exchanged through this pixel screen, not a letter seen in sight. Honestly i feel alone in this situation so my last attempt at redemption is to talk about it here, however after all the declined disputes with no reply, i feel like a staff member might as well remove this post so that not even a soul with the same problem as me could read it.

 

P.S

Don't ask me to use EA support, like i already said, they already declined all my attempts WITH NO REPLY.

if you want screenshots, gameplay i recorded in case you think I'm a dirty stinky cheater, tell me and ill provide.

Message 1 of 4 (957 Views)

Accepted Solution

Re: EA account disabled with no reason.

Community Manager

Hi @HyperPiper2

  

We are unable to assist with account issues or actions on Answers HQ. We have a dedicated team that handles Sanctions and Bans on accounts. You will need to reach out to them to have this looked into.  

  

If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations we have a few Help Articles below that provide further details.   

    

  

Thanks!    


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Message 2 of 4 (927 Views)

All Replies

Re: EA account disabled with no reason.

Community Manager

Hi @HyperPiper2

  

We are unable to assist with account issues or actions on Answers HQ. We have a dedicated team that handles Sanctions and Bans on accounts. You will need to reach out to them to have this looked into.  

  

If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations we have a few Help Articles below that provide further details.   

    

  

Thanks!    


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 4 (928 Views)

Re: EA account disabled with no reason.

★★★ Newbie

my account has ben disable no reason please cek

email EA:[edit: email address removed]

Message 3 of 4 (453 Views)

Re: EA account disabled with no reason.

★★★★★ Newbie
@HyperPiper2 I have the same issue except my account is disabled and on a different email that I can’t access to get it connected to my actual account. So someone used my account email and linked it and I can’t unlink it to get it to back to me.
Message 4 of 4 (131 Views)

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