Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Apex_Assassin_B
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Doesn't matter
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. No part it doesn't matter.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Not sure as I cannot watch what my modem does while I'm playing.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? About 3 to 5
When did this happen? (dd.mm.yy hh:mm) Every day
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When I'm playing everything will be fine (hit registration and lag) but after a few games I notice my shots aren't registering and in the death recap I get hit with all headshots. So i log onto my modem and i see "EA-Tunnel" in the port forwarding section, if I turn it off and restart Apex everything will be ok again. This happens often and is very annoying to say the least.
What should be happening instead? EA-Tunnel should not be implemented.
Steps: How can we find the bug ourselves? Not sure, maybe just take away EA-Tunnel port?
Please look into removing the "EA-tunnel" port it's such a headache. Thanks
