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I've got a suspicion that it could have something to do with using an account you had EA Play for Steam on as that caused issues with me when trying to download DLC for Battlefield 4 on Origin. Does anyone that has this issue owned EA play for Steam before?

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EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514624"},"body":"

Interestingly enough, today I open up EA Desktop, and it opens and its working like it should. No idea what changed to fix it.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"134","kudosSumWeight":0,"postTime":"2021-03-18T11:06:24.223-07:00","lastPublishTime":"2021-03-18T11:06:24.223-07:00","metrics":{"__typename":"MessageMetrics","views":3617},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":30,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2257359":{"__typename":"User","id":"user:2257359","uid":2257359,"login":"MaveR1c0","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-02-16T13:20:46.943-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-7.svg?time=1721239606000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2257359"},"ModerationData:moderation_data:7514626":{"__typename":"ModerationData","id":"moderation_data:7514626","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514626":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2257359"},"id":"message:7514626","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514626","revisionNum":1,"uid":7514626,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514624"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514626"},"body":"@ChronoSquirrel nope - even a new installation with new download doesn´t fix the problem for me, but congrats to you","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"116","kudosSumWeight":0,"postTime":"2021-03-18T11:34:55.769-07:00","lastPublishTime":"2021-03-18T11:34:55.769-07:00","metrics":{"__typename":"MessageMetrics","views":6259},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:761557":{"__typename":"User","id":"user:761557","uid":761557,"login":"codylynch92","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-12-18T13:41:15.845-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:761557"},"ModerationData:moderation_data:7514627":{"__typename":"ModerationData","id":"moderation_data:7514627","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514627":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:761557"},"id":"message:7514627","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514627","revisionNum":1,"uid":7514627,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514624"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514627"},"body":"@ChronoSquirrel Works for me too. They must have just fixed it in time for the game pass integration. Nice!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"107","kudosSumWeight":0,"postTime":"2021-03-18T11:37:32.158-07:00","lastPublishTime":"2021-03-18T11:37:32.158-07:00","metrics":{"__typename":"MessageMetrics","views":6482},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:171808":{"__typename":"User","id":"user:171808","uid":171808,"login":"Vherostar","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-10-07T13:06:55.768-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-7.svg?time=1721239606000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:171808"},"ModerationData:moderation_data:7514628":{"__typename":"ModerationData","id":"moderation_data:7514628","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514628":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:171808"},"id":"message:7514628","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514628","revisionNum":1,"uid":7514628,"depth":22,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514627"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514628"},"body":"@codylynch92 Not for me still the same. I used to use origin until today Im only using it as trying to link my account to gamepass.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"131","kudosSumWeight":0,"postTime":"2021-03-18T11:39:29.084-07:00","lastPublishTime":"2021-03-18T11:39:29.084-07:00","metrics":{"__typename":"MessageMetrics","views":6480},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:3854444":{"__typename":"User","id":"user:3854444","uid":3854444,"login":"xxm4ri0xx02","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-04-03T07:43:18.223-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:3854444"},"ModerationData:moderation_data:7514632":{"__typename":"ModerationData","id":"moderation_data:7514632","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514632":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3854444"},"id":"message:7514632","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514632","revisionNum":1,"uid":7514632,"depth":20,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514623"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514632"},"body":"@MadBrad2244 no","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"15","kudosSumWeight":0,"postTime":"2021-03-18T11:48:08.531-07:00","lastPublishTime":"2021-03-18T11:48:08.531-07:00","metrics":{"__typename":"MessageMetrics","views":6470},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7514633":{"__typename":"ModerationData","id":"moderation_data:7514633","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514633":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3854444"},"id":"message:7514633","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514633","revisionNum":1,"uid":7514633,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514624"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514633"},"body":"@ChronoSquirrel Not for me, still the same.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"43","kudosSumWeight":0,"postTime":"2021-03-18T11:48:47.832-07:00","lastPublishTime":"2021-03-18T11:48:47.832-07:00","metrics":{"__typename":"MessageMetrics","views":6472},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":26,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstNTYtd1JubXo4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstNTYtd1JubXo4","height":640,"width":640,"mimeType":"image/png"},"Rank:rank:56":{"__typename":"Rank","id":"rank:56","position":10,"name":"EA SPORTS FC™ Team","color":"BC00E8","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstNTYtd1JubXo4\"}"},"rankStyle":"FILLED"},"User:user:225135":{"__typename":"User","id":"user:225135","uid":225135,"login":"EA_Jason","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-12-07T07:36:03.609-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/2/193/416x416.JPEG"},"rank":{"__ref":"Rank:rank:56"},"entityType":"USER","eventPath":"community:tghpe58374/user:225135"},"ModerationData:moderation_data:7514634":{"__typename":"ModerationData","id":"moderation_data:7514634","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:7514634":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:225135"},"id":"message:7514634","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514634","revisionNum":1,"uid":7514634,"depth":22,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514633"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514634"},"body":"

Hi everyone,

\n\n

A little update from our side:

\n\n

We did some investigating to why this is happening and we might have found the cause, which we're looking to fix.

\n\n

Thank you for all the detailed examples so far and I'll let you know when I have an update to share.

\n\n

UPDATE

\n\n

The specific issue that caused this has now been resolved. If you're still having issues, then please create a new thread with information.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":85,"postTime":"2021-03-18T12:02:49.737-07:00","lastPublishTime":"2021-03-18T12:02:49.737-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":81264},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"repliesCount":25,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7514635":{"__typename":"ModerationData","id":"moderation_data:7514635","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514635":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2257359"},"id":"message:7514635","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514635","revisionNum":1,"uid":7514635,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7514634"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514635"},"body":"@EA_Jason thx","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"13","kudosSumWeight":2,"postTime":"2021-03-18T12:05:02.534-07:00","lastPublishTime":"2021-03-18T12:05:02.534-07:00","metrics":{"__typename":"MessageMetrics","views":9356},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7514636":{"__typename":"ModerationData","id":"moderation_data:7514636","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514636":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3854444"},"id":"message:7514636","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514636","revisionNum":1,"uid":7514636,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7514634"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514636"},"body":"@EA_Jason good news, thanks
Ps. i hate Origin, it's a very bad tool","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"68","kudosSumWeight":3,"postTime":"2021-03-18T12:06:55.743-07:00","lastPublishTime":"2021-03-18T12:06:55.743-07:00","metrics":{"__typename":"MessageMetrics","views":9358},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1398869":{"__typename":"User","id":"user:1398869","uid":1398869,"login":"cdytoby","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-03-06T15:04:16.667-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1398869"},"ModerationData:moderation_data:7514637":{"__typename":"ModerationData","id":"moderation_data:7514637","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514637":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1398869"},"id":"message:7514637","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514637","revisionNum":1,"uid":7514637,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7514634"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514637"},"body":"@EA_Jason Not works for me so far, still the same issue, but glad to hear that it's in fixing.

btw I live in Germany, so maybe it's fixed in US but not in europe area?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"170","kudosSumWeight":0,"postTime":"2021-03-18T13:40:18.091-07:00","lastPublishTime":"2021-03-18T13:40:18.091-07:00","metrics":{"__typename":"MessageMetrics","views":9251},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1707128":{"__typename":"User","id":"user:1707128","uid":1707128,"login":"Thanautopsy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-06-27T16:34:10.518-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1707128"},"ModerationData:moderation_data:7514638":{"__typename":"ModerationData","id":"moderation_data:7514638","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514638":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1707128"},"id":"message:7514638","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514638","revisionNum":1,"uid":7514638,"depth":24,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514637"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514638"},"body":"

I can tell you that it is not, in fact, fixed in the US. I found this thread just now after encountering this same problem and I live in Texas.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"151","kudosSumWeight":0,"postTime":"2021-03-18T14:01:28.251-07:00","lastPublishTime":"2021-03-18T14:01:28.251-07:00","metrics":{"__typename":"MessageMetrics","views":9221},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1462608":{"__typename":"User","id":"user:1462608","uid":1462608,"login":"snollyghoster01","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-12-21T11:00:30.490-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1462608"},"ModerationData:moderation_data:7514639":{"__typename":"ModerationData","id":"moderation_data:7514639","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514639":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1462608"},"id":"message:7514639","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514639","revisionNum":1,"uid":7514639,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7514634"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514639"},"body":"

I had the same issues described here after trying to check if EA Play works with my Xbox Game Pass (i.e. EA Desktop would not launch properly even though the process started). In my case, I noticed that my Xbox PC app was also not behaving properly - every page would lead me to \"Looks like you're stranded...\" error. What is more, no news about EA Play integration appeared there, which I thought was weird (as if it was not updated properly). So I searched for it and did steps in this thread: https://answers.microsoft.com/en-us/xbox/forum/all/xbox-pc-looks-like-youre-stranded-error/75d933f2-4417-4436-8ef0-7342f9e0bc4a

Interestingly, it fixed the Xbox app and updated it with EA Play integration games (e.g. I could now search for FIFA from Xbox app). I clicked install on one of them (Star Wars Jedi: Fallen Order to be exact), and it asked me to link the Xbox account with EA Play one. After doing this, EA Desktop App launched normally and started downloading the game.

So not sure if this is the case for everyone, but I thought I'd share 🙂

TLDR version with all steps:

To fix Xbox app I've done the following (original thread here):

On Windows, go to settings > apps and features.
On the list of apps, go to Xbox. Click advanced options.
Click Reset. (I did not test Repair but it might work as well)

Then:

Start the Xbox app
Check that EA Play games are now on the main page.
Install any of them.
Fill out pop-up asking to link EA Play and Xbox accounts.
EA Desktop opens up as it should and installs the game. Now I can start/stop EA Desktop reliably and it no longer disappears.

@snollyghoster01 Holy crap! Thank you! I didn't actually even need to do any of the updating/repair things, just tried to install FIFA 20 from the Xbox App and everything worked normally. Crazy!

*Edit* Annnd it immediately crashed and stopped installing. I spoke too soon. Well, minor progress at least.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2021-03-18T15:05:14.644-07:00","lastPublishTime":"2021-03-18T15:05:14.644-07:00","metrics":{"__typename":"MessageMetrics","views":9399},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514649":{"__typename":"ModerationData","id":"moderation_data:7514649","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514649":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:171808"},"id":"message:7514649","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514649","revisionNum":1,"uid":7514649,"depth":24,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514639"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514649"},"body":"

Resetting xbox app worked for me too! app works now 🙂

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"56","kudosSumWeight":0,"postTime":"2021-03-19T02:12:41.038-07:00","lastPublishTime":"2021-03-19T02:12:41.038-07:00","metrics":{"__typename":"MessageMetrics","views":2810},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":14,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514650":{"__typename":"ModerationData","id":"moderation_data:7514650","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514650":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3854444"},"id":"message:7514650","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514650","revisionNum":1,"uid":7514650,"depth":25,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514649"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514650"},"body":"@Vherostar me too!!!! me too!!!!
thanks guys!!!
anyway it's ridiculous that the solutions have to give the players and not the ea
sorry for my bad english","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"157","kudosSumWeight":0,"postTime":"2021-03-19T03:27:44.169-07:00","lastPublishTime":"2021-03-19T03:27:44.169-07:00","metrics":{"__typename":"MessageMetrics","views":2795},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514651":{"__typename":"ModerationData","id":"moderation_data:7514651","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514651":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3854444"},"id":"message:7514651","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514651","revisionNum":1,"uid":7514651,"depth":26,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514650"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514651"},"body":"

WHAT????? i've annual ea play!!!

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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"100","kudosSumWeight":0,"postTime":"2021-03-19T09:40:35.026-07:00","lastPublishTime":"2021-03-19T09:40:35.026-07:00","metrics":{"__typename":"MessageMetrics","views":2669},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514654":{"__typename":"ModerationData","id":"moderation_data:7514654","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514654":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1579558"},"id":"message:7514654","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514654","revisionNum":1,"uid":7514654,"depth":27,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514653"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514654"},"body":"@Vherostar I uninstalled origin a long time ago, but im gonna keep trying everything","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":0,"postTime":"2021-03-19T09:43:24.646-07:00","lastPublishTime":"2021-03-19T09:43:24.646-07:00","metrics":{"__typename":"MessageMetrics","views":2666},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:779576":{"__typename":"User","id":"user:779576","uid":779576,"login":"MEGAFALCON468","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-12-10T03:26:16.292-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:779576"},"ModerationData:moderation_data:7514656":{"__typename":"ModerationData","id":"moderation_data:7514656","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514656":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:779576"},"id":"message:7514656","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514656","revisionNum":1,"uid":7514656,"depth":25,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514649"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514656"},"body":"@Vherostar Resetting the xbox app also didn't give me any results, unfortunately ☹️","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"83","kudosSumWeight":0,"postTime":"2021-03-19T10:40:19.186-07:00","lastPublishTime":"2021-03-19T10:40:19.186-07:00","metrics":{"__typename":"MessageMetrics","views":3556},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":8,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514658":{"__typename":"ModerationData","id":"moderation_data:7514658","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514658":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1579558"},"id":"message:7514658","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514658","revisionNum":1,"uid":7514658,"depth":26,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514656"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514658"},"body":"@MEGAFALCON468 Bro when you find a fix plz post it here, im pissed cause i tried everything","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"91","kudosSumWeight":0,"postTime":"2021-03-19T12:23:20.132-07:00","lastPublishTime":"2021-03-19T12:23:20.132-07:00","metrics":{"__typename":"MessageMetrics","views":3536},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":7,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514659":{"__typename":"ModerationData","id":"moderation_data:7514659","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514659":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:779576"},"id":"message:7514659","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514659","revisionNum":1,"uid":7514659,"depth":27,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514658"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514659"},"body":"@N3WT0KY0 Of course bro, I will post here as soon as I find a solution, I ask you the same too, because I also think I have tried everything. Maybe I ruled out the possibility that it was a problem in my country (Brazil), because I saw other people from here being able to play, through videos I saw on twitter, but I really don't know.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-03-19T12:28:59.858-07:00","lastPublishTime":"2021-03-19T12:28:59.858-07:00","metrics":{"__typename":"MessageMetrics","views":3529},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":6,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514660":{"__typename":"ModerationData","id":"moderation_data:7514660","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514660":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:779576"},"id":"message:7514660","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514660","revisionNum":1,"uid":7514660,"depth":28,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514659"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514660"},"body":"

Just an extra note: I already had an EA account linked to my Xbox account. So I went to the EA website, unlinked the account and tried to download EA Desktop again. When I went to open it through the Xbox app, it opened a new screen, so that I could login and link my EA account to the Xbox Game Pass. Once linked, I thought I could solve something, but the screen with nothing appeared again. 😕

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EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514661"},"body":"@MEGAFALCON468 EU SOU BR TAMBEM CARAIO DHYADGHASHSHAH","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"53","kudosSumWeight":0,"postTime":"2021-03-19T12:54:54.598-07:00","lastPublishTime":"2021-03-19T12:54:54.598-07:00","metrics":{"__typename":"MessageMetrics","views":3507},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7514662":{"__typename":"ModerationData","id":"moderation_data:7514662","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7514662":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1579558"},"id":"message:7514662","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7514575/message:7514662","revisionNum":1,"uid":7514662,"depth":29,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7514660"},"conversation":{"__ref":"Conversation:conversation:7514575"},"subject":"Re: EA Desktop App won't Launch","moderationData":{"__ref":"ModerationData:moderation_data:7514662"},"body":"@MEGAFALCON468 I thought of doing this too cause i already linked my accounts too, but i thought that was going to lead to 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