Duplicate Email?

by SemiiXB
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Original Post

Duplicate Email?

★★★ Newbie

I got a ps5 recently, I downloaded Apex Legends, went in and it asked me to update my email. I put in my email and it says duplicate email?

Message 1 of 3 (196 Views)

Re: Duplicate Email?

Community Manager

@SemiiXB 

 

You may have already had an EA account, in which case you should try to reset your password: 

 

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

 

Otherwise, contact our Advisors as below for help, thanks.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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Message 2 of 3 (159 Views)

Re: Duplicate Email?

★★★ Newbie

It’s for an old email from a long time ago! I don’t remember the password for the. I don’t wanna loose all my stuff I had son playstation

Message 3 of 3 (141 Views)