Draw in GAC

[Pauotron]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei P30 Pro
OS Version Android 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 466-848-457
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hello, in the last GAC match i've got a problem with my battle against an Ewok team. After about 50 seconds the battle ended with draw and summary i've lost 2 squads and lost the duel against my enemy. There was similiar issue in last few days in squad arena, the battle ended in draw after about 15 seconds of fight.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Poland

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Unfurtunettely I don't have any screenshots or videos of the issue...

[EA_UltraSlide · Accepted solution]

Hi @Pauotron and sorry to hear that.

We have now reported this to the team for further investigation.

Sadly, there is nothing we can do regarding the previous GAC or this match.

[Pauotron]

Hey, is someone reading this?

[ChristophIV]

@Pauotron Hello there. The team that can look into your account are back in the office tomorrow following the Christmas break.

[EA_UltraSlide · Accepted solution]

Hi @Pauotron and sorry to hear that.

We have now reported this to the team for further investigation.

Sadly, there is nothing we can do regarding the previous GAC or this match.

[b86e923b522b5b6e]

I've just had similar happen to me. Wampa vs Ewoks in GAC. First attack goes in then the battle times out for a draw within seconds of starting.

Event ruined in two seconds, opponent now has preloaded turn meter. Thanks