December 2018 - last edited December 2018
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 7s
OS Version ios 12.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003086215213
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Downtown 12 days of winterfest
What do you expect to see? christmas decor gone
Connection Type Wifi
Please select your region Asia
Country Indonesia
Additional feedback
I'm doing holiday party downtown (quest 5th day part 6), but all the christmas decos are GONE.
I can't do any interaction at all while doing quest, so I have to wait the entire 4hr.
Izzy is still there since Oct 12th, he chase away other player's sims, and now I have Emily as well at market square
Additional note: I also can't do any interaction with other sims at all, since my downtown is really deserted because of the Izzy bug
Solved! Go to Solution.
December 2018 - last edited December 2018
I got the same problem with the holiday theme in downtown. They are all gone.
I had just decorated the tree with ornaments and came back 2 hours later and the tree and the snow were all missing.
Did you decorate yours in downtown?
December 2018 - last edited December 2018
Yes, I decorated my tree yesterday.
I read fb group, some people are having this problem as well
December 2018 - last edited December 2018
Same here!
Product: The Sims Mobile
Platform: Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XR
OS Version 12.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002775229738
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves?
Already decorated the Christmas tree once with 100 ornaments!!
Tap on snowflake icon at the top right > open the Activities tab > tap on the Go There button under the Winterfest Holiday Party
What do you expect to see? Giant Christmas tree instead of the globe with the painting
Connection Type Wifi
Please select your region Asia
Country Thailand
Additional feedback
The issue just happens this morning.
Try restarting the game but the problem still persists.
(Also clear ram and restart the device)
December 2018 - last edited December 2018
Where could I find this fb group?
I couldn't find any recent post on sims mobile fb.
Did they also decorate the tree once?
That might be the problem.
Now without the tree, the sledge machine and the snow decors,
it takes longer to finish the "Holiday Party" Event.
December 2018
@0o-solaluna-o0 Try finding 'The Sims Mobile Community' fb group.
I also can't do any interaction with other sims at all, since my downtown is really deserted because of the Izzy bug
December 2018
They have fixed it yayyy! thank you so much sims gurus for the immediate fix.
But, Izzy is still there, my downtown is still deserted haha
December 2018
Yes, they fixed it but I have to redecorate the tree again!!
December 2018 - last edited December 2018