Double drop shards not recieved

[efraim1998]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? 6S
OS Version 12.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 913836263
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I didn’t receive double shards from hard node,and fleet battle, only cantina. Everything is doubled except the shards.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Hungary

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? 6s
OS Version 12.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 913836263
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I didn’t receive double shards from hard node,and fleet battle, only cantina. Everything is doubled except the shards.
Steps: How can we find the bug ourselves? Just Sim the hard node battles Or the fleet battles, and you won’t get a single extra shard
Connection Type Mobile
Please select your region Europe
Country Hungary

‌

[CG_MindTricks]

Hi there,

I checked your account and it looks like you did receive character shards from Hard Node simulations today.

I've also confirmed that we currently have Double Drops active for: Light and Dark Side battles (normal and hard difficulty), Cantina battles, Mod Battles and Fleet Battles.

Double Drops don't influence the drop rate. It simply means that if you would have normally got 1 character shard from 1 SIM of a Hard Node for example, during Double Drops you would get 2 character shards from 1 SIM of a Hard Node.

Hope this helps. Thanks.