Doesn't let me log in on switch

by SweatZz_Gaming
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Original Post

Doesn't let me log in on switch

★ Novice

Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? SweatZz_Gaming
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Login menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to log in
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 10/03/21
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It says unable to login
What should be happening instead? Log me into the game
Steps: How can we find the bug ourselves? Log in on Nintendo switch

I can't play apex on my Nintendo switch

Message 1 of 6 (427 Views)

Re: Doesn't let me log in on switch

★ Novice

I can't log in either every time I try to launch Apex on Switch because it just came out, it doesn't let me log in and just leaves me with an error

Message 2 of 6 (364 Views)

Re: Doesn't let me log in on switch

EA DICE Team
@ShammyWellz What error code are you getting?

/Atic
Message 3 of 6 (326 Views)

Re: Doesn't let me log in on switch

★★★ Newbie

I am having the same is."sue.  It just says "Unable to Login" followed by "We cannot complete this action at this time.  If you need assistance please reference help.ea.com or answers.ea.com"

Message 4 of 6 (315 Views)

Re: Doesn't let me log in on switch

★ Novice

@EA_Atic I am getting error code 105, every time I have tried to sign in it just sends me back to the home screen and makes me do it all over again

Message 5 of 6 (304 Views)

Re: Doesn't let me log in on switch

EA DICE Team
@ShammyWellz that means the switch account is underage. Make sure its older then 13.

/Atic
Message 6 of 6 (261 Views)