Disappearing items

by LeviathanGemKep
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Original Post

Disappearing items

[ Edited ]
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Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad and IPhone
OS Version 12.6
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I don’t know, I just have random items that disappears occasionally. I bought a new furnished house with Simmons and most items that cannot be found in stores disappeared.
What do you expect to see? I expect to have all my houses items and furniture.
Connection Type Wifi
Please select your region North America
Country United States

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad and IPhone
OS Version 12.6
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I don’t know, I just have random items that disappears occasionally. I bought a new furnished house with Simmons and most items that cannot be found in stores disappeared.
What do you expect to see? I expect to have all my houses items and furniture.
Connection Type Wifi
Please select your region North America
Country United States

I bought the modern 2 bedroom fully furnished house at 27,000 Simelons just yesterday. A bug happened late last night and some furniture just simply vanished. Some square became unavailable, you couldn’t put anything on it for some reason, so naturally, all items that were located on the square disappeared.

I had that problem occasionally happening form time to time but it always resolved itself in time, and all vanished object were stock in my inventory. However, all the missing items are now gone, not in my inventory, and of course it was items I can’t find in the store so I can’t buy them.

The missing items are:

- the large outside entry door,

- the small square outside floor,

- the wood outside floor. 

- there was also some kitchen counter, but I was able to replace those with different counter. 

 

Finally, this bug issue also happened for this house lot only, the bug didn’t touch my other house lot at all. 

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