Re: Didnt receive rewards in the end HUT Rivals games

by EA_Aljo
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Original Post

Re: Didnt receive rewards in the end HUT Rivals games

★★★ Newbie

Same problem ....

Message 11 of 17 (1,267 Views)

Re: Didnt receive rewards in the end HUT Rivals games

★★★ Newbie

Hi who do i contact to get my rewards for rivals as i did not get them 

Message 12 of 17 (1,123 Views)

Re: Rival no points no coins no goals updated

EA DICE Team

Hey @DonPerinon1996  are you still having the issue or was this a one time off? 

 

/Atic 

Message 13 of 17 (978 Views)

Re: Rival no points no coins no goals updated

★★ Apprentice

I have the same problem, I can't even get my  placement games done because of this...

Message 14 of 17 (965 Views)

Re: Didnt receive rewards in the end HUT Rivals games

Community Manager

Hey, NHL fans.

You should be able to claim your rewards (if eligible) 48 hours after the event ends. You can start your next one while the rewards are pending to be issued. 

There should be a prompt in-game when you are able to select the reward you want.

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Message 15 of 17 (944 Views)

Re: Didnt receive rewards in the end HUT Rivals games

★★★ Newbie

I've always gotten my rewards right away..Why is there a delay this time? I also played a rivals game and when the game was over I got zero coins for my game which I won..Can you help please and thank you...

 

XxAkaPrimo75xX

Message 16 of 17 (709 Views)

Re: Didnt receive rewards in the end HUT Rivals games

Community Manager

Hello, @AkaPrimo75.

 

Did you start the game shortly before the new Rivals season started? For example, if you were still playing a Rivals game yesterday at 2 PM PST, you wouldn't get any rewards as the new season started while you were in that game.

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Message 17 of 17 (682 Views)