Didn't gain ranked points after a game

by dripyscorpio
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Original Post

Didn't gain ranked points after a game

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Intel(r) Core(TM) 17-10700kf CPU @ 3.80 ghz
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? IVIScorpio
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Gibraltar and bloodhound
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Ending in crash point
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just fighting other teams in end game till we died
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1st ranked match
When did this happen? (dd.mm.yy hh:mm) 16:02 pm bst
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? From the ranked match you have just played, you dont gain any points or lose any points as you return the lobby
What should be happening instead? I should of gained all the points from that match instead of gaining nothing
Steps: How can we find the bug ourselves? Im not so sure

It says i have points above my head in the lobby, but in the bottom right i haven't gained any

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