Did not receive raid rewards

[Verror71]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad and iphone
OS Version latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 185-857-697
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug did not receive rewards for heroic sith raid 2nd place, everyone else got them
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country italy

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? ipad and iphone
OS Version latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 185-857-697
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug did not get rewards for heroic sith raid 2nd place we fnished 1 and half hour ago , everyone else in the guild got them
Steps: How can we find the bug ourselves? check logs i guess
Connection Type Wifi
Please select your region Europe
Country italy

‌

[Verror71 · Accepted solution]

just received them in my inbox. Thanks a lot!

[EA_HighCommand]

Hi @Verror71 and thank you for the report.

We've flagged this for further investigation now.

[Verror71]

FYI today we did another heroic sith raid, got 2nd again and this time i received the rewards correctly.

still no sign of previous raid’s rewards tho. you can check traya shards i had before and after the topic’s raid and see i didn’t get any.

[Verror71 · Accepted solution]

just received them in my inbox. Thanks a lot!

[EA_HighCommand]

Hi @Verror71 and thank you for the update.

Glad to hear that this is resolved now!