Did not receive early bird bundle

[ruintek]

Product: Command & Conquer: Rivals
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 7s
OS Version 12
What is your Player ID? yoshikaru
What type of issue do you have? Missing Rewards
How often does the bug occur? Often (50% - 99%)
Summarize your bug didn’t get my early bird bundle as promised
Steps: How can we find the bug ourselves?
Connection Type
Please select your region
Country

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Product: Command & Conquer: Rivals
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 7s
OS Version current
What is your Player ID? Yoshikaru
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Registered early, downloaded game and did not ever receive my promised early bird bundle
Steps: How can we find the bug ourselves? Be a customer
Connection Type Wifi
Please select your region North America
Country US

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[EA_HighCommand · Accepted solution]

Hi @montythepythn,

The Early Bird Bundle was only available until December 11th, 2018.

[EA_dance210]

Hi @ruintek,

The Early Bird Bundle just went live!

You should have a message in your in-game inbox to claim your Early Bird Bundle

[ruintek]

still nothing in my inbox

[EA_dance210]

Apologies, I forgot one part. Early Bird Bundle will show up to all players Player Level 4 and above.

What is your current player level?

[maxamusGB]

I also have not received this, I am level 1, email address linked is [edit: email address removed]

[EA_dance210]

Hi @maxamusGB,

The pre-registration Early Bird Bundle is only available after you reach player level 4. After you level up, you should see an inbox message where you can claim your gift.

[montythepythn]

I'm over player level 4 and I didn't get a message. I downloaded the game using the link i got texted but didn't get over level 4 until recently 

[EA_HighCommand · Accepted solution]

Hi @montythepythn,

The Early Bird Bundle was only available until December 11th, 2018.