Did not receive badges or updated stats after winning a good game. Second time.

by DiEseL-EsTat
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Original Post

Did not receive badges or updated stats after winning a good game. Second time.

[ Edited ]
★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number EVGA 2060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? twitch_xasapmob
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?  wraith pathfinder if i recall correctly
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Irrelevant to the issue.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I won the game.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 10? Unsure.
When did this happen? (dd.mm.yy hh:mm) Either this november or this late october. I don't remember. I haven't played much after this because of this.
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I do not receive stats. I do not receive badge updates. I got a 22 kill 4900 damage game with lifeline(best game I've ever had in apex) and did not receive any badges or updates to my stat tracker. I do not get 20kill / 4000 damage games often. It is a real spit to the face to have such a performance to only not receive anything.
What should be happening instead? 20 kill + 4000 damage badge should be received under my lifeline + update to highest damage done and highest kills done. Also update to stat tracker(kills)
Steps: How can we find the bug ourselves? Unsure. This has only happened once before many months prior. With that being said, that was a 14 kill 2k damage game so I really didn't care that much. I also did win that match with the same effects. This was with wraith. I've tried the origin cache deletion to no avail. I was told by support that only a developer could help me. I don't have any motivation to play this game anymore because of this event. I was working hard to get the 20 kill 4k damage badge for my lifeline character but didn't receive it. I literally don't play anymore because of this. I'm not good enough like ace to constantly pull these kind of games.

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Message 1 of 12 (655 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★★★ Novice
Message 2 of 12 (598 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

[ Edited ]
★ Novice

i got the same prob

Message 3 of 12 (569 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★★★ Novice
@TMZ_MotasemSM any response from them?
Message 4 of 12 (542 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★★★ Novice
bump
Message 5 of 12 (502 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★★★ Novice
@DiEseL-EsTat bump...
Message 6 of 12 (477 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★ Novice
@DiEseL-EsTat I got the same issue got 21 kills in duos and no legends wake
Message 7 of 12 (459 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★★★ Novice
@Dirtydrugo83 idk why they aren't responding.
Message 8 of 12 (431 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★★★ Novice
I've seen several people post about this issue and absolutely no response. My post, as well with another post by a japanese individual(console player) both have screenshot evidence to support that this actually happened. My stats show that I have performed at this level before. The evidence is there. Please respond EA, these badges are very important to us. It is prestige and evidence of growth as a player.
Message 9 of 12 (398 Views)

Re: Did not receive badges or updated stats after winning a good game. Second ti

★ Novice

My stats show aswell and I have proof. I am a Xbox player and it's really frustrating that I still haven't received this badge or a reply. Honestly haven't played the game much since the issue because what's the point in trying to get a badge I won't receive...

Message 10 of 12 (387 Views)