March 2018
Hallo eveybody.
i have the Same Problem since Starting the new Gifts. I cannot take this one and geht it Not.
please fixe ist.
my allycode is Maverick : 176-235-789
platform iOS.
please fix the Problem and send us please the Gifts in the Box.
Greetz Maverick
March 2018
March 2018
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version ?
Ally Code: (Find it here: http://bit.ly/AllyCode ) 896-264-991
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Got the communication blog pop up and the redeem gift of 1 mk 3 carbanti array but nothing appeared in my inventory
Steps: How can we find the bug ourselves? Look in my account
Connection Type Wifi
Please select your region Europe
Country England
Photo showing current inventory after pop upMarch 2018
March 2018
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7 Plus
OS Version 11.2.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 886-988-912
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I received the pop up to claim a free Carbanti, clicked and the pop up disappeared and no Carbanti was received, definitely none in my inventory
Steps: How can we find the bug ourselves? Not sure - seems like I’m not the only one but it’s not 100%
Connection Type Wifi
Please select your region Europe
Country UK
I can’t screenshot as there’s nothing to show - literally! As I’m sure you can tell by the nature of the bug. Thank youMarch 2018
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Android
OS Version 8.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 336-215-397
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I logged into the game, the pop-up for mk3 carbanti doesn't show up
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country UK
I know people have been having issues with receiving their carbanti reward after clicking the pop-up but for me the pop-up DOESN'T SHOW at all so can't even click it!
All my guildies received theirs already, only me left without my reward
March 2018
Not sure why this got merged as my issue is different than the original post, the original says did not receive reward from pop-up.
My issue was I didn't receive the pop at all!!!
Anyway, managed to fix the issue myself. I logged in on another device, so it seems the pop-ups are related to your device not your account.
This morning I was logged in on my main device with my alt account, there I got the carbanti pop-up but when I logged in with my main account the pop-up never showed up, no matter how many times I tried restarting the app.
Then I logged in with my main account on my secondary device, there I got the 75k credit pop-up, after restarting the app I got the droid reward pop-up and finally after restarting the app one more time I got carbant pop-up.
This is strange as I didn't have these issues with credits and droid pop-ups on my main device when switching accounts.
March 2018 - last edited March 2018
Same issue here - No Carbanti and no crédit for me
I contacted the assistance this morning and they answered they cannot help
They just ask to post a message here on the official forum - great assistance for 20 minutes on the phone
i play on iOS 11 - iPhone 7 and iPad Pro
ally code 467-875-824
March 2018
March 2018