March 2018 - last edited March 2018
Solved! Go to Solution.
March 2018
Hi all,
Thank you for raising this issue. For all of you who have not received the in game rewards paired with the blog announcement, please file a ticket at help.ea.com as our Customer Support team will assist you with this.
March 2018 - last edited March 2018
I also had this issue but can't seem to create a post about this. Add me to the list of people who didn't receive the MK 3 Carbanti please.
Username: Synergy
Ally code: 526-553-367
@Kreontas7 you should put your ally code in the original post so they can find your account
March 2018
I am having the same issue. I got the popup, hit collect, but I did not receive it, and it is not in my inbox.
Product: Star Wars: Galaxy of Heroes
Platform:Andriod
What type of device are you experiencing the issue with? Mobile
OS Version 7
Ally Code: 599-794-186
What type of issue do you have? Missing Rewards
How often does the bug occur? This time, with the MK3 Carbanti Sensory Array
Summarize your bug I received the popup, but did not receive the MK3, and it is not in my inbox.
Steps: How can we find the bug ourselves? I have no idea how'd you'd see.
Connection Type Wifi
Please select your region EST
Country United States
March 2018
March 2018 - last edited March 2018
Same issue here.
Username: Ulic
Ally code: 375-413-258
Region: United States, PST
Iphone X, OS 11.3
March 2018
March 2018
March 2018
March 2018
March 2018
I am having the same issue. I got the popup, hit collect, but I did not receive it, and it is not in my inbox.
Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? Mobile
OS Version 9
Ally Code: 381-366-996
What type of issue do you have? Missing Rewards
How often does the bug occur? This time, with the MK3 Carbanti Sensory Array
Summarize your bug I received the popup, but did not receive the MK3, and it is not in my inbox.
Steps: How can we find the bug ourselves? I have no idea how'd you'd see.
Connection Type Wifi
Please select your region EST
Country Ukraine