November 2017
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6
OS Version iOS 11.1:2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 998-925-497
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug After the conclusion of the latest territory battle, I received an error code and was forced to restart my game, after which I got a session expired notification and was unable to enter for 5 minutes. When I was able to enter, I didn’t have a rewards message.
Steps: How can we find the bug ourselves? N/a
Connection Type Wifi
Please select your region North America
Country
N/aSolved! Go to Solution.
December 2017 - last edited December 2017
UPDATE
These rewards should be populating across affected players accounts- hooray! Thank you to those who've not only been super patient while we addressed this, but also are posting that rewards have been acquired. We'll keep monitoring this as this rollout continues.
November 2017
Exactly the same thing happened to me. Ally Code 181-669-275. iPad running iOs 10. Second reward issue I've had in 3 days.
November 2017 - last edited November 2017
same problem on Android too, my ally code 413-821-235
November 2017 - last edited December 2017
Exact same error code as OP.
937-937-351
Below is image from guild-mate of our rewards.
EDIT: Resolved! Cheers!
November 2017
November 2017
Same problem here...
Ally code : 921-237-625
November 2017 - last edited November 2017
Same problem here, guild mates got rewards but not me. Had some error on game startup which I got through after a restart. On iPhone X, latest iOS.
Ally code 875-696-655
November 2017
Same problem. Error as described and no rewards
Ally code: 493-996-656
November 2017
Same issue here!
ally code: 657-925-443
November 2017
Same as OP.
Ally Code: 882-145-491