August 2019
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID?
Date/time issue occurred 8/6/2019 1:45PM
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Did not receive any 85 NAT Ultimate Trainer Master player upon completion of set
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? N/A
What do you expect to see? My 85 NAT Ultimate Trainer Master player!
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I just completed the Ultimate Trainers: Master Set but it showed a blank card when opened.
I checked my item binder and did not receive any 85 NAT Ultimate Trainer Master player.
Has anyone else run into this bug?
Solved! Go to Solution.
August 2019
Thank you, restarting the game on my ps4 did indeed resolve the issue. The card was available in my unopened packs tab. Thanks again!
August 2019
Yeah I just ran into the same problem. I dont know why this happened.
August 2019
I legitimately encountered the same issue around 4pmCST
August 2019
@ziria72 wrote:Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID?
Date/time issue occurred 8/6/2019 1:45PM
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Did not receive any 85 NAT Ultimate Trainer Master player upon completion of set
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? N/A
What do you expect to see? My 85 NAT Ultimate Trainer Master player!
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I just completed the Ultimate Trainers: Master Set but it showed a blank card when opened.
I checked my item binder and did not receive any 85 NAT Ultimate Trainer Master player.
Has anyone else run into this bug?
Just leave mut and go back in
August 2019
I had the same issue this afternoon. If you don’t mind can you send me the link you filled out so I can get it on record with EA?!!
August 2019
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? Pac4Ever11781
Date/time issue occurred 08/06/2019 4:10pm CST
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I completed the set for 85 OVR Nat MUT Training Master, but the card had no image. I double checked my binder and it is not there either. Can you please assist me?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? n/a
What happens when the bug occurs? Blank card and nothing added to binder
What do you expect to see? My 85 NAT Training Master. Additional compensation would be greatly appreciated give the circumstances, time, effort, & money put into the game to help ease my frustration
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I completed the set for 85 OVR Nat MUT Training Master but the card had no image. I double checked my binder and it is not there either. Can you please assist me?
August 2019
Same problem on PS4
August 2019
Hey all,
Thanks for raising this to us! Does this item show up for you after restarting the Xbox One and PS4? This way your account re-syncs with the EA servers.
August 2019
I literally just had this issue. In a way I'm glad I'm not the only one lol. Still it is incredibly frustrating grinding for that player and then getting ghosted.
August 2019
Restarted Xbox and still no card. Set shows as complete but no card.