December Daily Collectible not resolving

[dejuankool]

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? My daily collectable will not resolve when I select it in the daily objectives.
What happens when the bug occurs? Nothing I select the green icon but it does not resolve.
What do you expect to see? I expect the daily objective for December resolve.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUTT
What time did you see the bug? (HH:MM AM/PM) 8:52 pm
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? DejuanKool
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Hi,

I have rebooted and I am unable to get my December daily collectible.  Please help me.

Thanks,

Ian

[bodDahguTs · Accepted solution]

I just got 3 free Dec cards. I have to assume for this mess up. AMAZING IF SO EA!

[cripplereh]

Hi I talked to a help and after doing a data rebuild and restoring licenses they said it was on their end and would get resolved.I was told an hour or so, so far has not resolved so I will get a hold of help again tomorrow.Hope you can get this fixed as I hope mine gets fixed.

[MindLiberation]

I have the same issue. Really hope this get's resolved. Can't play as much on week days so would be a shame to miss out.

[dsideotm3234]

They need to fix this fast. Having the same issue on Xbox one.

[worldpeace46]

I have the same issue after completing the daily challenges I cannot claim my daily bonus 

[HumanAssassian]

Product: NHL 19
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Hurt December collectable through daily challenges won’t collect
What happens when the bug occurs? Click a to receive reward and nothing happens
What do you expect to see? Expect to be able to collect my reward
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hutt
What time did you see the bug? (HH:MM AM/PM) 13:47 pm
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? HumanAssassian
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Product: NHL 19
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? finish all the daily challenges in hut and am unable to collect my December collectable
What happens when the bug occurs? Click on collect all rewards after finishing all challenges makes all sounds to show it’s collected but reward stays there
What do you expect to see? This to work the way it should
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey ultimate team
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID? HumanAssassian
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

[HumanAssassian]

I’m having this issue on Xbox also has anyone heard of any solutions coming through yet?

[raggarn84]

Got the same problem om my ps4

[Fajfaa]

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Hello i cant collect rewards in hut.
What happens when the bug occurs? Cant collect and play next daily objectives
What do you expect to see? When in press collect all rewards or collect rewards nothinh is happening
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hut
What time did you see the bug? (HH:MM AM/PM) 00:00
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? Fajfa87
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? Czech

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Please can you help me? I realy need daily colectibles for another mounth free legend:/

[SteamrollerLive]

Same problem on xbox one . And now that the daily has expired i can not  get the new daily. We need a fix fast. Can not collect and niw it says expired and i am stuck there😭