Re: Death Box slider can not be moved using the mouse

by davevissers
Reply

Original Post

Death Box slider can not be moved using the mouse

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon 520
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? stivenbaci
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Death box loot
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was looting a death box, trying to move the slider down.
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? All of them.
When did this happen? (dd.mm.yy hh:mm) Happens everytime.
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Nothing happens, that is the bug. The slider should be clickable and movable using the mouse cursor, but it isn't. It does however move when scrolling.
What should be happening instead? The slider should be clickable and movable with a mouse just like any other slider ever.
Steps: How can we find the bug ourselves? Eliminate someone, have a friend leave the match, press E ( by default ) to loot his death box, try scrolling, then try using the slider with your mouse. Thanks.

Okay so basically I have a problem with my mouse, sometimes the middle mouse wheel doesn't work (as in it bugs out, sometimes it goes up instead of down and stuff, but it can be clicked just fine). When I try to loot any death box, the menu shows up and the items go are sorted through categories:

Weapons
Ammo
Attachments
Consumables


If you ever looted any death box you know that you gotta SCROLL (this option is not available to me sometimes, and I don't plan on buying another gaming mouse, I'm pleased with the one I have, outside of this game.) to see all the items of a death box. Now if you scroll the white slider on the left will scroll with the page, but the slider itself is not clickable and can't be moved using a mouse cursor. That is the bug, and I hope it's an easy fix.

And maybe this doesn't affect everyone's gameplay majorly, but after 10 games I couldn't take it anymore.

Message 1 of 6 (3,442 Views)

Re: Death Box slider can not be moved using the mouse

★ Novice
I have the same issue. It seems bugged
@stivenbaci wrote:

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon 520
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? stivenbaci
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Death box loot
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was looting a death box, trying to move the slider down.
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? All of them.
When did this happen? (dd.mm.yy hh:mm) Happens everytime.
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Nothing happens, that is the bug. The slider should be clickable and movable using the mouse cursor, but it isn't. It does however move when scrolling.
What should be happening instead? The slider should be clickable and movable with a mouse just like any other slider ever.
Steps: How can we find the bug ourselves? Eliminate someone, have a friend leave the match, press E ( by default ) to loot his death box, try scrolling, then try using the slider with your mouse. Thanks.

Okay so basically I have a problem with my mouse, sometimes the middle mouse wheel doesn't work (as in it bugs out, sometimes it goes up instead of down and stuff, but it can be clicked just fine). When I try to loot any death box, the menu shows up and the items go are sorted through categories:

Weapons
Ammo
Attachments
Consumables


If you ever looted any death box you know that you gotta SCROLL (this option is not available to me sometimes, and I don't plan on buying another gaming mouse, I'm pleased with the one I have, outside of this game.) to see all the items of a death box. Now if you scroll the white slider on the left will scroll with the page, but the slider itself is not clickable and can't be moved using a mouse cursor. That is the bug, and I hope it's an easy fix.

And maybe this doesn't affect everyone's gameplay majorly, but after 10 games I couldn't take it anymore.


 

Message 2 of 6 (3,408 Views)
0

Re: Death Box slider can not be moved using the mouse

★ Novice

I read some other forums and it seems to occur when u do not play on your maximum screen resolution. You might want to check that. 

Message 3 of 6 (3,395 Views)

Re: Death Box slider can not be moved using the mouse

★ Novice

i checked it in game and it seems that the deathbox inventory size does not changes with yout resolution. If you play on different resolution that your native resolution you can navigate through boxes when you put your mouse slightly left of the bar. It is not really nice to do but for now you can do it like that to navigate through a deathbox. 

Message 4 of 6 (3,375 Views)

Re: Death Box slider can not be moved using the mouse

★★★★★ Newbie

Thank you

Message 5 of 6 (2,670 Views)
0

Re: Death Box slider can not be moved using the mouse

Community Manager

Hey all,

 

Since this is a pretty old thread that hasn't been updated in a long time, I am going to lock it to prevent further necro-posting. 

 

If you are having issues using the slider in death boxes please add your details to this thread: 

 

https://answers.ea.com/t5/Bug-Reports/Scroll-Bar-Bugged-When-Looting-Death-Boxes-and-Black-Markets/m...

 

Thank you!

 

 

/Kent

Kent.png
Message 6 of 6 (2,646 Views)
0