Daily guild rewards

[alezim123]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Didn’t receive my daily rewards
OS Version 12.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 328-228-135
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug It is the second time that happens, 11.5 and 24.5, till now got none, my guild mates got it.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Germany

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It is the second time that happens, 11.5 and 24.5, till now got none, my guild mates got it.

[EA_HighCommand · Accepted solution]

Hi @alezim123 and thank you for the report.

As @GladOS-013 correctly said, in order to receive the rewards for the guild activity, you need to participate and complete them.

We've checked our logs and it appears for the May, 24th it was "Complete Daily challenges". You did complete them after the daily reset on the 24th and before the daily reset on the 23rd, resulting in a 0 completion for the 24th guild activity.

[GladOS-013]

Did you contribute to the activity? If you didn’t contribute at all, you ge5 no rewards.

This is much more likely now on dark side and light side days, since players are no longer required to do both for their daily quests.

[EA_HighCommand · Accepted solution]

Hi @alezim123 and thank you for the report.

As @GladOS-013 correctly said, in order to receive the rewards for the guild activity, you need to participate and complete them.

We've checked our logs and it appears for the May, 24th it was "Complete Daily challenges". You did complete them after the daily reset on the 24th and before the daily reset on the 23rd, resulting in a 0 completion for the 24th guild activity.