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DXGI-DEVICE-ERROR-REMOVED (new)

by xDD_LMAOOO
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Original Post

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Hmm,

 

Ive been looking online at similar issues and they seem to point towards hardware instability.

 

Have you overclocked your GPU?

Or do you have MSI afterburner or evga percision installed that you don't use?

Message 31 of 99 (252 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★★ Apprentice

Just an update from before, I started looking online for solutions and started investigating around permissions in my registry to see if anything was blocking the GPU. I screwed up royally and borked the PC (computer was so messed backups were deleted/restricted). As a result i've now got a fresh install for windows, from the ground up.

 

Tomorrow i will reinstall apex again, test for crashes and whatnot. That will probably be able to pinpoint whether this is a hardware issue just as you said.

 

Thanks for the help again Standard smile

Message 32 of 99 (237 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Ahh, yeah registry editing is mostly to edit whats default in windows it won't fix a problem when the registry intends to work by default.

BTW the sfc /scannow stuff we did earlier would have resolved that if there was a problem with the registry.

 

There are some tests we can do for the GPU if there is still an issue.

 

There is two solutions to try, one being a tempoarly fix that will allow you to use the GPU.

Second being to RMA the card as it fails to perform as expected.

 

and once again if it does crash like before, could you post the exact details of the hardware you brought?

The whole PC.

Message 33 of 99 (232 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Oh yeah dont forget to setup your system since its a reinstall:

https://answers.ea.com/t5/The-Barracks/Building-a-stable-foundation-for-your-PC-Windows/td-p/7605212

 

We are near the end of finding a solution, don't worry XD Thumbs up

Message 34 of 99 (227 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★★ Apprentice

Yeah everything is set up, got the error again. :/

Message 35 of 99 (199 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★★ Apprentice

here's my specs:

 

motherboard: ROG STRIX X399-E GAMING

CPU: Ryzen Threadripper 1920x

GPU: NVIDIA RTX 2080

Ram: 16GB 2400MHz DDR4 RAM

PSU: Thermatake 750W

SSD: ALLIED 240gb

 

Message 36 of 99 (192 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

With your GPU is that a founders card?

And your ram could you tell me the exact brand and model?

(you can show my product pages if its easier for you)

 

Okay download and install this stress test: https://benchmark.unigine.com/heaven?lang=en

Create a custom profile and max out the settings with 4K resolution.

Run the test for 30mins and observe the test for the first 5 mins for any faults.

At the end of the 30 mins let me know the temperature.

 

Message 37 of 99 (171 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★★ Apprentice

Ill start running that test now.

 

To answer your question, no i don't have a Founder's edition card.

 

Also the brand of my ram is called TeamGroup, two 8gb DDr4 sticks.

 

Model is: Model TED48G2400C16BK 

 

Message 38 of 99 (165 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★★ Apprentice

Coming up to the end of the test now, no faults that I can see. Testing on Ultra settings with Extreme tessellation, doesn't drop below 100 fps anyway throughout the little sequence it goes through. Coming up to 30 mins now and the highest I've seen the temperature go is 70C. It seems to flicker around the high 60's, hits 70C then goes down again. Never goes beyond 70.

Message 39 of 99 (157 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Okay, could you tell me the precise model of the GPU for me.

Message 40 of 99 (138 Views)

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