Re: DXGI-DEVICE-ERROR-REMOVED (new)

by Kawaii-N3ko-77
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Original Post

Re: DXGI-DEVICE-ERROR-REMOVED (new)

[ Edited ]
★ Guide

Found the solution.

 

Windows wasn't allocating ram correctly. fml this is embarrassing.

 

This is what I did:

 

- open file explorer

- right click this PC

- click properties

- advanced system settings

- click 'settings' under performance

- advanced tab

- Virtual Memory (change)

- untick automatically manage file size (set custom)

- min size 4096 max size 12800

- click set

- restart computer

 

This has reduced the frequency of the DXGI crash but it still remains. It is considerably less however.

Message 51 of 99 (639 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Cool, could you provide some steps so users who see this are able to replicate the solution please Standard smile

Message 52 of 99 (601 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

Fix isnt working anymore.

Message 53 of 99 (561 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

It finally happened.

 

After getting two DXGI crashes i restarted my comp and continued to play, however there wasn't a crash until after several games that i got to play. This crash was not DXGI but instead an actual crash apex recognised, and finally after well over 20 odd crashes it generated a txt file.

 

glorius day

 

 

Message 54 of 99 (551 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

crash:
{
R5Apex: 00000000012207B0
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
cpu: "AMD Ryzen Threadripper 1920X 12-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000012207B0
R5Apex: 000000000047635C
R5Apex: 0000000000468011
R5Apex: 000000000043F4E9
R5Apex: 00000000002BBBB2
R5Apex: 000000000044008F
R5Apex: 00000000004C84BD
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 8192 // 0x00002000
rbx = 27
rcx = 0x00007FF6AE905F90
rdx = 0
rsp = 0x0000004F0D27FB28
rbp = 0
rsi = 0x00CD2778
rdi = 0x00007FF688DBBBA0
r8 = 32
r9 = 0
r10 = 0
r11 = 0x00007FF6AE905F90
r12 = 0
r13 = 0
r14 = 0x00007FF688F3EF10
r15 = 0x00007FF6AE8FCF90
rip = 0x00007FF689D207B0
xmm0 = [ [-0.1998291, 4.5913544e-41, -0.17773438, 4.5913544e-41], [0xBE4CA000, 0x00007FFD, 0xBE360000, 0x00007FFD] ]
xmm1 = [ [2.8296812e-39, 7.9554516e-41, 0, 0], [0x001ED000, 0x0000DDC4, 0x00000000, 0x00000000] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1553899726

Message 55 of 99 (550 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Hmm, what resolution are you playing at?

Message 56 of 99 (534 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

1600 x 900

Message 57 of 99 (530 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Okay jump into your Nvidia control panel and go to 3D settings - Global Settings.

Scroll down to DSR factors and choose 2.25 and apply.

 

Then go to change resolution and select the Dynamic Super Resolution like this:

Apply the resolution.

Now once this applies the text may look off so you can just press the Win key and type calibration and press enter.

Skip to the part about text and change it how you see fit.

 

Then try the game out, sometimes RTX cards have performance issues at lower resolutions.

Message 58 of 99 (526 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

Did not work unfortunately. received device error removed again

Message 59 of 99 (498 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Ahh okay after reviewing your system hardware i have found something.

Your PSU has only one 8pin /2x4pin connector and your motherboard needs to have all the ports filled:

One 8 pin connector can draw a max of 150w your cpu is rated at 180w.

Now we can do a test by disabling half of your cores then run the game again and see if that fixes the issue.

If so then your PSU does not have enough connectors to power your cpu which then causes instability and then the issue you keep getting consistently.

 

So lets start by pressing the Win key and type Msconfig, open up system configuration and click the boot tab.

Click advanced options and tick number of processors, then in the drop box select half the amount of cores.

Click ok and tick the make all boot setting permanent and apply.

Restart the PC and try playing the game now.

Message 60 of 99 (481 Views)