Re: DXGI-DEVICE-ERROR-REMOVED (new)

by The_Tibber
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Original Post

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

GALAX NVIDIA RTX 2080

 

Model Id: 10DE 1E82 12B0 10DE

 

Part Number: G180 0001

 

Pretty sure this is the right one.

Message 41 of 99 (740 Views)
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Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Hmm alright since we can only get the crash to happen through apex lets use it as a stress test. (games can stress a GPU in different ways that vary between games)

 

Download MSI after burner here: http://download.msi.com/uti_exe/vga/MSIAfterburnerSetup.zip

and setup the settings like so:

so max out the temp and power and untick the magnet icon to the left if enabled.

set the core clock to -100

Click the tick button and leave Msi running in the background.

Now play Apex and see if it crashes.

 

Also do you have any old GPU's lying around?

Message 42 of 99 (726 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

Used the Msi program, if anything it made it crash faster? Not sure if the speed meant anything as it has happened at the menu before multiple times. 

 

I dont have any old gpu's lying around unfortunately.

Message 43 of 99 (716 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Okay try each test and post the results in the numerical order they are posted in:

1.Set the core clock to 0 and check again how does it compare to the -100 test.

2.put everythong back to 0 but set the core clock to -100 and test.

3.Max out the core voltage, if its faded out you can click the gear cog icon and copy my settings like so:

 

Message 44 of 99 (688 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Also may i get the exact model of your PSU?

Message 45 of 99 (684 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

PSU: ThermalTake LitePower 750W         Model: LTP-750AL2NK

 

Test-1: Crash received within 10-15 mins sitting in training mode

Test-2: Crash within less than 2 minutes upon booting the game. received at menu

Test-3: Crash 5-10 mins sitting in training mode.

 

All the same error.

 

Message 46 of 99 (662 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

[ Edited ]
Champion

Ahh i forgot to mention.

Make sure the power and temp limited are maxed on test 3 with the maxed voltage and 0 on the gpu.

 

And do you have another PSU by chance? even if it is one you can borrow for a bit out of another system. (500w or higher)

I have reason to believe your PSU may not have enough Amps in the 12v rail in order to run the GPU

and im trying to figure out if its the PSU or the GPU.

Message 47 of 99 (650 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

Yo, haven't had the chance to play apex recently but saw the recent patch and gave it a try.

 

Just had one whole session with 0 crashes whatsoever. Game feels so smooth aswell, although I do get small 'hitches' from time to time, which im fairly certain can be fixed through a DDU uninstall reinstall. Thought I would pop back in just to say the * has been resolved thankfully.

 

Cheers for all your help man. Standard smile

 

Message 48 of 99 (646 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

Champion

Awesome!

Be sure to unistall MSI afterburner and rivatuner to tidy up.

(Just as a precaution nothing major)

 

Patch 1.1 Resolved this issue at time of writing.

Message 49 of 99 (602 Views)

Re: DXGI-DEVICE-ERROR-REMOVED (new)

★ Guide

Just hopping on here to say i just received it again. Frown

 

Dont want people to think I actually solved the problem. Gonna be playing other games in the meantime till next update, heres to hoping a fix comes then.

 

 

 

 

Message 50 of 99 (558 Views)