Custom club jerseys always show up as all black jerseys with NHL logo

by stevo3737
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Original Post

Custom club jerseys always show up as all black jerseys with NHL logo

★ Apprentice

Product: NHL 23
Platform:PlayStation 5
What is your gamertag/PSN ID? stevo3737
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log on as my club and go into the dressing room. See black jerseys
What happens when the bug occurs? Can't use our custom club jerseys ever. Always have black jerseys with NHL logo
What do you expect to see? Our custom club jerseys
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Chel Club
What time did you see the bug? (HH:MM AM/PM) Always for the last couple weeks
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region. Think north american central
What is your game language? English

 

This seemed to start when the club GM assigned me as assistant captain.  It happens every time we try to play a club game.  We can never use custom jerseys.  Always have to use these ugly generic things.  Please fix soon!  I have faith that you guys can figure it out!!  I know there's a lot of smart, creative people working for EA!

 

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Message 1 of 3 (644 Views)

Re: Custom club jerseys always show up as all black jerseys with NHL logo

★ Apprentice

We actually found a workaround by adding a third member to our club and assigning him as an assistant captain.  This completely reset the jerseys again.  We played a handful of games last night with our new custom jerseys. 

 

I haven't tried today, but literally never saw the club jerseys when I was assigned assistant captain originally.  DEFINITELY SEEMS TO BE SOMETHING WITH THE CAPTAIN STATUS to give the devs something to focus in on.

Message 2 of 3 (568 Views)

Re: Custom club jerseys always show up as all black jerseys with NHL logo

★★★ Newbie
@stevo3737 Any update on this? We having same issue.
Message 3 of 3 (394 Views)

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