Crystals used instead of credits
by sponsoredsktrOriginal Post
Crystals used instead of credits
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S9+
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 699-421-381
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I was buying items with the intention to use credits from the shipment store and another item requiring 1,280 crystals was instead erroneously selected to buy 16 shards of a character I already had at 7 stars. I would appreciate reverting my account crystals to before this action occurred (~10:15 pm CST on 8-6-2020).
Steps: How can we find the bug ourselves? In the "shipments" under credit tab, buy the "credit" items quickly and the wrong item will be pressed and bought with crystals instead.
Connection Type Wifi
Please select your region North America
Country United States
I did not want to buy Juhani shards. Please return the 1,280 crystals or revert crystal amount including shards before aforementioned time.
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