Crossplay party not working

by Mimm4
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Accepted Solution

Crossplay party not working

★★ Novice

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number -
Enter RAM memory size in GB -
What is your gamertag/PSN ID/EA Account name? Verymerryblueberry
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. LilUnicorn1202
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Starting a new game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 26.06.21 18:00
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? We are only able to play one game at a time with crossplay. After each game, PS4 game has to be restarted, otherwise only the party creator goes to the match instead of the whole party.
What should be happening instead? Whole party should go to the
Steps: How can we find the bug ourselves? ??

When playing with party member with PS4, we can only play one match at a time. PS4 game has to be restarted after each game, otherwise only party creator goes to the new match.

 

I don't know if this is only problem with our PS4 and computer as I have only played crossplay party with my family members.

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Accepted Solution

Re: Crossplay party not working

EA DICE Team

Hey @Mimm4  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PlayStation console

  1. Completely turn off the PlayStation by holding the power button.
  2. Wait for the power light to stop flashing, remove the power cable and leave the system for 20 minutes.
  3. Reconnect and attempt to launch Safe Mode.

/Atic 

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Message 2 of 3 (444 Views)

All Replies

Re: Crossplay party not working

EA DICE Team

Hey @Mimm4  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PlayStation console

  1. Completely turn off the PlayStation by holding the power button.
  2. Wait for the power light to stop flashing, remove the power cable and leave the system for 20 minutes.
  3. Reconnect and attempt to launch Safe Mode.

/Atic 

Message 2 of 3 (445 Views)

Re: Crossplay party not working

★★★ Newbie

Im playing on origin and my friends play on xbox and the invites are not going through or the friend requests (s11). We tryed to make a club he joined and i tryed to friend him that way but it is saying he is offline and the invites arent going through? If you could that would be brilliant.

 

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