Crossplatform friend not showing up
by PrivmillerOriginal Post
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? RG_SAMC9822
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Privmiller98
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby/friends list
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looking for crossplatform friend (PC) on friends list
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 10+
When did this happen? (dd.mm.yy hh:mm) 08.10.2020
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Crossplatform friend (PC) not showing up
What should be happening instead? Crossplatform friend showing up
Steps: How can we find the bug ourselves? Try to add and play with PC friend
So, yesterday i added a friend who's playing on PC, i play on ps4. We played several matches yesterday without issues. However, today, even though he's online, i can't find him on my friends list,so does he. We searched for each other again to send a new friend request, thinking that somehow we got deleted from each other but we appear added (attached image). It only gives us the option to "remove EA friend". So we tried removing and sending a new friend request but if we don't restart the app we don't receive them. After accepting each other's friend request, we again appear as added friends (attached image) but still we don't show up in each other's list. So we can't play together.
I read other forums stating that if 2 accounts are linked to the same EA account, it is not possible to add them, however, this is not the case. We both have our accounts linked to different EA accounts, and as i wrote earlier, yesterday we played several matches without issues.
Thanks in advance.
@e623cc5547ad0b33
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.
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