Crashing every game and kicking me off

by BrodieTaylorW
Reply

Original Post

Crashing every game and kicking me off

★ Novice

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? BrodieTaylor #493
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder and lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. At any spot on the map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just landed or spawned
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 10.10.21
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Kicks me out of every game even in training mode so can’t play at all
What should be happening instead? Should let me spawn or play the game
Steps: How can we find the bug ourselves? Make a new update

Kicks me out of every game I can’t play at all I’ve tried uninstalling and reinstalling the game I’ve tried several different accounts to see if that was the problem I’ve also tried different wifi’s but nothing works it crashes every game without fail and then gives me 10-15 minute bans from playing due to “abandonment of the game” when I was just kicked off 

Message 1 of 2 (161 Views)

Re: Crashing every game and kicking me off

Community Manager

Hi @BrodieTaylorW

 

Have you been getting any error messages when this happens? If so, what is the full error you've been seeing? 

Kent.png
Message 2 of 2 (112 Views)