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Re: Crashes since newest update

by EA_Ataashi
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Crashes since newest update

★ Novice

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Everytime since the update the game crashes or tells me I'm offline, crashes wehen attempting to connect
What is your gamertag/PSN ID/EA Account name? Sapphire Husky
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 9/28/2008
What time did you see the bug? (HH:MM AM/PM) Am, Pm anytime I startup the game
In what game mode did the bug occur? Galactic Assault
What is your time zone?
Steps: How can we find the bug ourselves? No clue. On startup the game crashes or loads me in offline and crashes when I go online.
What happens when the bug occurs? Crashes the game.
What do you expect to see? A playable game.
Please select your region North America
AMD or Nvidia Model Number

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug It either won't start up at all, or will load to the main menu and say I'm offline (I'm not offline, can play every other game fine), when I press Right stick to go online it freezes the game and crashes to the home screen.
What is your gamertag/PSN ID/EA Account name? Sapphire Husky
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 9/28
What time did you see the bug? (HH:MM AM/PM) Multiple times, AM and PM every startup.
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Not sure, it's been since the update that adds the Wolfpack skin for the clone army. Every time I startup the game it crashes or online play isn't available, tells me I'm offline and when I attempt to connect by pressing right stick the game freezes or crashes.
What happens when the bug occurs? Everytime since the update the game crashes or tells me I'm offline, crashes wehen attempting to connect
What do you expect to see? A playable game.
Please select your region North America
AMD or Nvidia Model Number

Everytime since the update the game crashes or tells me I'm offline, crashes wehen attempting to connect

Message 1 of 9 (292 Views)
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Re: Crashes since newest update

Community Manager (retired)

Hey @SJ111415

 

Our experts are looking into the issue right now. I'm sorry but we don't have any ETA available yet Frown

 

/Ataashi

Message 2 of 9 (220 Views)
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Re: Crashes since newest update

★★★ Novice

same I have the same problem too. When I try to launch the game, it goes back the home screen. Please fix it before Heroes Unleashed Weekend is gone

 

Message 3 of 9 (203 Views)
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Re: Crashes since newest update

★★★ Novice

Any update for fixing the crash by any chance?

Message 4 of 9 (178 Views)
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Re: Crashes since newest update

★ Novice

If it doesn't crash, I select multiplayer and view the game mades (GA,Strike,Starfighter Assault) and connect from that screen a couple times but other than that it lags out if I connect from the main screen

 

Message 5 of 9 (173 Views)
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Re: Crashes since newest update

★★★ Novice

When I launch the game it sends me back to the xbox dashboard everytime after the latest hotfix

Message 6 of 9 (153 Views)
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Re: Crashes since newest update

★★ Newbie

Get your * together. This game has been a paperweight for 2 weeks now. Quit breaking it with your crappy updates that don't even live up to expectations. The handling of this game has been unprofessional to say the least.. 

Message 7 of 9 (131 Views)
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Re: Crashes since newest update

★★★ Newbie

Still nothing? 

Message 8 of 9 (110 Views)
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Re: Crashes since newest update

★★★ Novice

Nope I tried again for billion tries.

Message 9 of 9 (89 Views)