Crash while playing

by StealthSausage
Reply

Original Post

Crash while playing

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GEFORCE RTX 2080 Ti
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Manubiwan
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Mallys24, ZrankerF
Which Legend were you playing (if applicable)? Cuastic
Which Legends were your squad mates using (if applicable)? Bangalore, Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Slum Lake
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 17.02.2019 @8:25 am
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes. In five game we played together, the game crashed twice for me and once for Mallys24.
What should be happening instead? The game does not crash
Steps: How can we find the bug ourselves? I don't see any evident pattern to that crash

I crash a lot

Message 1 of 3 (271 Views)

Re: Crash while playing

Hey there

 

I'm guessing you are on the 418.91 patch for your GPU right?

If so, do a rollback to the 417.71 drivers (01/15/2019 patch).

This should solve the issue.

How to rollback Nvidea drivers

 

Let me know if this solved the problem.

CCP Hero Banner - Blue.png
Message 2 of 3 (220 Views)

Re: Crash while playing

[ Edited ]
★★★ Newbie

Ok, thanks for the answer ! You guessed right.

 

I'm not willing to roll back my driver because I got Metro Exodus rolling with ray tracing and it  needs the last nvidia driver to work properly. But thanks for the answer anyway Standard smile

Do we know if there are any plan on stabilizing the game under the latest nvidia driver ?

Message 3 of 3 (198 Views)