Crash on GA, is there a way to not participate at all ?

[LordMzi]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Nox
OS Version ?
Ally Code: (Find it here: http://bit.ly/AllyCode ) 259-693-884
What type of issue do you have? Network/Connection
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Crashed on my 2 and 3rd attempts in GA, I lost 2 of my best teams because of it so screw it I don't want to participate anymore if I lose because of it. What a waste of time and great way to frustrate ppl on Christmas day I enjoyed the gift Still, Merry Christmas/Holidays, even if I'm salty like the dead Sea ...
Steps: How can we find the bug ourselves? * Playing the game*
Connection Type Wifi
Please select your region Europe
Country Belgium

‌

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Nox
OS Version ?
Ally Code: (Find it here: http://bit.ly/AllyCode ) 259-693-884
What type of issue do you have? Network/Connection
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Crashed on my 2nd & 3rd attempts ... I don't wan't to participate anymore if I lose because of this ... You probably think 2 teams is not a big deal, it is when you lose 2 of your best teams. What a waste of time and a great way to frustrate you for Christmas I enjoyed the gift ... Still, Merry Christmas, even if I'm salty like the dead Sea
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Belgium

‌

[CG_MindTricks]

Hey, I'm sorry to hear you had this issue
The only thing I can recommend is reinstalling the game using a strong and stable internet connection, launch it, then leave it in the Home screen for around 30 min so it can finish downloading all assets correctly. This should fix the issue. If you want, give it a go and let me know if the issue reoccurs afterwards.

Thank you and happy holidays!