July 2020
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 627-751-875
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Crash in fleet arena match
Steps: How can we find the bug ourselves? Play fleet arena. It was Negotiator mirror match.
Connection Type Wifi
Please select your region Europe
Country Finland
When crash occurred, game exited silently. The interesting part from ADB looks like this:
--------- beginning of crash
2020-07-12 17:36:22.813 2401-2805/? A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 2805 (UnityGfxDeviceW)
2020-07-12 17:36:22.874 7224-7224/? A/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
2020-07-12 17:36:22.874 7224-7224/? A/DEBUG: Build fingerprint: 'samsung/beyond1ltexx/beyond1:7.1.2/PPR1.180610.011/G973FXXU3ASIG:user/release-keys'
2020-07-12 17:36:22.874 7224-7224/? A/DEBUG: Revision: '0'
2020-07-12 17:36:22.874 7224-7224/? A/DEBUG: ABI: 'x86'
2020-07-12 17:36:22.874 7224-7224/? A/DEBUG: pid: 2401, tid: 2805, name: UnityGfxDeviceW >>> com.ea.game.starwarscapital_row <<<
2020-07-12 17:36:22.874 7224-7224/? A/DEBUG: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0
2020-07-12 17:36:22.875 7224-7224/? A/DEBUG: eax b4b92020 ebx 9782a280 ecx 0017de4c edx 00000000
2020-07-12 17:36:22.875 7224-7224/? A/DEBUG: esi 4cf5f070 edi 0017de4c
2020-07-12 17:36:22.875 7224-7224/? A/DEBUG: xcs 00000073 xds 0000007b xes 0000007b xfs 00000043 xss 0000007b
2020-07-12 17:36:22.875 7224-7224/? A/DEBUG: eip a4a35d2e ebp 6f206758 esp 6f206728 flags 00010202
2020-07-12 17:36:22.876 7224-7224/? A/DEBUG: backtrace:
2020-07-12 17:36:22.876 7224-7224/? A/DEBUG: #00 pc 00018d2e /system/lib/libc.so (memcpy+430)
2020-07-12 17:36:22.876 7224-7224/? A/DEBUG: #01 pc 0007839a /system/lib/egl/libGLES_bst.so (_ZN13PgaCpuBuffers6createEjlPKvj+106)
2020-07-12 17:36:22.876 7224-7224/? A/DEBUG: #02 pc 0001fbb3 /system/lib/egl/libGLES_bst.so (glBufferData+915)
2020-07-12 17:36:22.876 7224-7224/? A/DEBUG: #03 pc 00020dd0 /system/lib/arm/nb/libtcb.so
2020-07-12 17:36:23.417 7224-7224/? A/DEBUG: pid: 2401, tid: 2805, pkg name: com.ea.game.starwarscapital_row
July 2020
The same crash re-occurred. Please fix it.
July 2020
Twice today.